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Consumer Satisfaction in E-shopping: Shopee Malaysia Case
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Consumer Satisfaction in E-shopping: Shopee Malaysia Case (2023)Consumer Satisfaction in E-shopping: Shop…Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping (2021)Effects of perceived service …Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. (2013)Speaking more broadly: An exa…An Analysis of Factors Affecting on Online Shopping Behavior of Consumers (2012)An Analysis of Factors Affect…Which is more important in Internet shopping, perceived price or trust? (2011)Which is more important in In…Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia (2011)Determinants of E-Commerce Cu…The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers’ Online Purchase Intention (2010)The Effects of Shopping Orien…The role of etail quality, e-satisfaction and e-trust in online loyalty development process (2009)The role of etail quality, e-…Consumer perception of interface quality, security, and loyalty in electronic commerce (2009)Consumer perception of interf…SERVCON: development and validation of a multidimensional service convenience scale (2007)SERVCON: development and vali…The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce (2003)The Impact of Customer Trust …Factors Driving Consumer Intention to Shop Online: An Empirical Investigation (2003)Factors Driving Consumer Inte…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Statistics notes: Cronbach's alpha: Table 1 (1997)Statistics notes: Cronbach's …Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Principles and Practice of Structural Equation Modeling (1998)WebQual: An Instrument for Consumer Evaluation of Web Sites (2007)Understanding dynamics between initial trust and usage intentions of mobile banking (2009)Information Privacy Research: an Interdisciplinary Review1 (2011)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Behavioral Consequences of Service Quality (1996)Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk (2011)Customer engagement and online reviews (2017)Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)The effects of ethical leadership, voice behavior and climates for innovation on creativity: A moderated mediation examination (2015)A Meta‐Analysis of Voice and Its Promotive and Prohibitive Forms: Identification of Key Associations, Distinctions, and Future Research Directions (2016)Recommendations for Creating Better Concept Definitions in the Organizational, Behavioral, and Social Sciences (2016)Prospect Theory: An Analysis of Decision under Risk (1979)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

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  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
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  • 2010The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers’ Online Purchase Intention565 cited
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  • 2009Consumer perception of interface quality, security, and loyalty in electronic commerce

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428 cited
  • 2021Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping404 cited
  • 2003Factors Driving Consumer Intention to Shop Online: An Empirical Investigation393 cited
  • 2012An Analysis of Factors Affecting on Online Shopping Behavior of Consumers383 cited
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