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Can Case-Management Teams Solve the Dilemmas of the Street-Level Bureaucrat? Evidence from a Nonprofit Case Study
16 references·0 citing·43 second hop
Can Case-Management Teams Solve the Dilemmas of the Street-Level Bureaucrat? Evidence from a Nonprofit Case Study (2023)Can Case-Management Teams Solve the Dilem…A Theory of Racialized Organizations (2019)A Theory of Racialized Organi…When the State Meets the Street (2017)When the State Meets the Stre…Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion (2013)Policy Implementation, Street…A Public Service Gap: Capturing contexts in a comparative approach of street-level bureaucracy (2013)A Public Service Gap: Capturi…Reflections on Street‐Level Bureaucracy: Past, Present, and Future (2012)Reflections on Street‐Level B…Policy Work: Street-Level Organizations Under New Managerialism (2011)Policy Work: Street-Level Org…Deciding to Discipline: Race, Choice, and Punishment at the Frontlines of Welfare Reform (2009)Deciding to Discipline: Race,…Revenue Diversification in Nonprofit Organizations: Does it Lead to Financial Stability? (2008)Revenue Diversification in No…Cops, Teachers, Counselors (2003)Cops, Teachers, CounselorsManaging for Value: Organizational Strategy in for-Profit, Nonprofit, and Governmental Organizations (2000)Managing for Value: Organizat…Representative Bureaucracy and Distributional Equity: Addressing the Hard Question (1999)Representative Bureaucracy an…Diversification of Revenue Strategies: Evolving Resource Dependence in Nonprofit Organizations (1999)Diversification of Revenue St…The Marketization of Welfare: Changing Nonprofit and For-Profit Roles in the American Welfare State (1993)The Marketization of Welfare:…Human Services as Complex Organizations. (1993)Human Services as Complex Org…Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service (1980)Street-Level Bureaucracy: The…Representative Bureaucracy: An Empirical Analysis (1975)Representative Bureaucracy: A…The theory of planned behavior (1991)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Principles and Practice of Structural Equation Modeling (2012)Education policy implementation (2017)Digital discretion: A systematic literature review of ICT and street-level discretion (2018)The Necessity of Discretion: A Behavioral Evaluation of Bottom-Up Implementation Theory (2018)The External Control of Organizations. (1978)The Nonprofit Economy (1988)Nonprofit Sector Growth and Density: Testing Theories of Government Support (2012)Understanding the Importance of Organizational Resources to Explain Organizational Problems: Evidence from Nonprofit Sport Clubs in Germany (2012)Fiscal Responses to COVID ‐19: Evidence from Local Governments and Nonprofits (2020)Econometric Analysis of Panel Data (2021)In search of excellence: Lessons from America's best- run companies (1983)The Concept of Corporate Strategy (1987)Making democracy work: civic traditions in modern Italy (1993)Being “Business-Like” in a Nonprofit Organization: A Grounded and Inductive Typology (2004)The Strategic Use of Information Technology by Nonprofit Organizations: Increasing Capacity and Untapped Potential (2007)Volunteering Versus Managerialism: Conflict Over Organizational Identity in Voluntary Associations (2010)The Social Psychology of Organizations. (1967)The Nonprofit sector: a research handbook (2007)Understanding Collaboration Outcomes From an Extended Resource-Based View Perspective: The Roles of Organizational Characteristics, Partner Attributes, and Network Structures† (2007)Nonprofit Organizations Becoming Business-Like (2014)On the Folly of Rewarding A, While Hoping for B. (1975)The Emergence and Transformation of Disputes: Naming, Blaming, Claiming . . . (1981)The New Public Service: Serving Rather than Steering (2000)Mind the Gap: Dimensions and Influence of Street-Level Divergence (2013)Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature (2015)Nature of Prejudice (1954)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The Color of COVID-19: Structural Racism and the Disproportionate Impact of the Pandemic on Older Black and Latinx Adults (2020)Towards a critical race methodology in algorithmic fairness (2020)The role of officer race and gender in police-civilian interactions in Chicago (2021)Theses on Nonprofit Organizational Effectiveness (1999)The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action (2002)Accountability Myopia: Losing Sight of Organizational Learning (2005)Improvisation and Innovative Performance in Teams (2005)STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY (2007)Administrative Discretion and Active Representation: An Expansion of the Theory of Representative Bureaucracy (2003)Solutions When the Solution is the Problem: Arraying the Disarray in Development (2003)Fieldwork in Political Theory: Five Arguments for an Ethnographic Sensibility (2017)Smart Technology and the Emergence of Algorithmic Bureaucracy: Artificial Intelligence in UK Local Authorities (2020)The flaws of policies requiring human oversight of government algorithms (2022)
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References

  • 1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
  • 2019A Theory of Racialized Organizations2,018 cited
  • 2003Cops, Teachers, Counselors1,161 cited
  • 1999Diversification of Revenue Strategies: Evolving Resource Dependence in Nonprofit Organizations861 cited
  • 1993Human Services as Complex Organizations.837 cited
  • 2000Managing for Value: Organizational Strategy in for-Profit, Nonprofit, and Governmental Organizations805 cited
  • 2017When the State Meets the Street795 cited
  • 2011Policy Work: Street-Level Organizations Under New Managerialism751 cited
  • 2013Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion619 cited
  • 2008Revenue Diversification in Nonprofit Organizations: Does it Lead to Financial Stability?562 cited
  • 2012Reflections on Street‐Level Bureaucracy: Past, Present, and Future459 cited
  • 2009Deciding to Discipline: Race, Choice, and Punishment at the Frontlines of Welfare Reform399 cited
  • 1999Representative Bureaucracy and Distributional Equity: Addressing the Hard Question388 cited
  • 1975Representative Bureaucracy: An Empirical Analysis328 cited
  • 2013A Public Service Gap: Capturing contexts in a comparative approach of street-level bureaucracy

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322 cited
  • 1993The Marketization of Welfare: Changing Nonprofit and For-Profit Roles in the American Welfare State310 cited
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