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Customer Churn Prediction Using Machine Learning Approaches

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References

2010Building comprehensible customer churn prediction models with advanced rule induction techniques366 cited
2009Customer churn prediction by hybrid neural networks321 cited
2012A Customer Churn Prediction Model in Telecom Industry Using Boosting185 cited
2014Churn prediction using comprehensible support vector machine: An analytical CRM application175 cited
2008Predicting credit card customer churn in banks using data mining145 cited
2011An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction132 cited
2012Reconciling performance and interpretability in customer churn prediction using ensemble learning based on generalized additive models73 cited
2021Effective ML Techniques to Predict Customer Churn61 cited

Cited by

2024Hybrid Machine Learning Models for Predictive Maintenance in Cloud-Based Infrastructure for SaaS Applications19 cited
2024Personalized and Contextualized Data Analysis for E-Commerce Customer Retention Improvement With Bi-LSTM Churn Prediction13 cited
2023Identifying Customer Churn Patterns Using Machine Learning Predictive Analysis12 cited
2025RetenNet: A Deployable Machine Learning Pipeline with Explainable AI and Prescriptive Optimization for Customer Churn Management9 cited

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