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Pengaruh Kualitas Pelayanan dan Harga terhadap Minat Beli Ulang melalui Kepuasan Pelanggan sebagai Variabel Intervening: Studi Kasus Pada Pelanggan Website Beautyhaul Gen Z di Indonesia
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Pengaruh Kualitas Pelayanan dan Harga terhadap Minat Beli Ulang melalui Kepuasan Pelanggan sebagai Variabel Intervening: Studi Kasus Pada Pelanggan Website Beautyhaul Gen Z di Indonesia (2022)Pengaruh Kualitas Pelayanan dan Harga ter…The Impact of Service Quality on Customer Satisfaction: The Role of Price (2021)The Impact of Service Quality…The Effects of Website Design Quality and Service Quality on Repurchase Intention Among Shopee Customers in Jakarta, with Customer Trust as a Mediating Variable (2021)The Effects of Website Design…The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country (2021)The effects of service qualit…The Effect of Service Quality and Customer Satisfaction on Purchasing Intention: A Case Study in Indonesia (2021)The Effect of Service Quality…Relationships between Service Quality, Brand Image, Customer Satisfaction, and Customer Loyalty (2021)Relationships between Service…Pengaruh Kualitas Produk, Harga, Desain dan Citra Merek Terhadap Minat Beli Ulang Produk Sepatu (2021)Pengaruh Kualitas Produk, Har…Customer Experience and Repurchase Intention in Multi-Channel: Customer Satisfaction as Mediating Variable (2021)Customer Experience and Repur…THE EFFECT OF FOOD QUALITY AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION AND REPURCHASE INTENTION (CASE STUDY OF HOT PLATE RESTAURANTS) (2020)THE EFFECT OF FOOD QUALITY AN…The Impact of Product Quality, Price, and Distribution on Satisfaction and Loyalty (2019)The Impact of Product Quality…Effects Of Service Quality And Customer Satisfaction On Repurchase Intention In Restaurants On University Of Cape Coast Campus (2018)Effects Of Service Quality An…Impact of service quality and trust on repurchase intentions – the case of Pakistan airline industry (2017)Impact of service quality and…Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)Online Customer Experience in…Estimating Nonresponse Bias in Mail Surveys (1977)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)Shopping in the digital world: Examining customer engagement through augmented reality mobile applications (2019)Customer experience: fundamental premises and implications for research (2020)Customer experiences in the age of artificial intelligence (2020)The Commitment-Trust Theory of Relationship Marketing (1994)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

  • 2012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes1,194 cited
  • 2021The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country481 cited
  • 2021Relationships between Service Quality, Brand Image, Customer Satisfaction, and Customer Loyalty361 cited
  • 2017Impact of service quality and trust on repurchase intentions – the case of Pakistan airline industry201 cited
  • 2018Effects Of Service Quality And Customer Satisfaction On Repurchase Intention In Restaurants On University Of Cape Coast Campus123 cited
  • 2020THE EFFECT OF FOOD QUALITY AND SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION AND REPURCHASE INTENTION (CASE STUDY OF HOT PLATE RESTAURANTS)66 cited
  • 2021The Impact of Service Quality on Customer Satisfaction: The Role of Price37 cited
  • 2019The Impact of Product Quality, Price, and Distribution on Satisfaction and Loyalty36 cited
  • 2021The Effect of Service Quality and Customer Satisfaction on Purchasing Intention: A Case Study in Indonesia36 cited
  • 2021Customer Experience and Repurchase Intention in Multi-Channel: Customer Satisfaction as Mediating Variable27 cited
  • 2021The Effects of Website Design Quality and Service Quality on Repurchase Intention Among Shopee Customers in Jakarta, with Customer Trust as a Mediating Variable20 cited
  • 2021Pengaruh Kualitas Produk, Harga, Desain dan Citra Merek Terhadap Minat Beli Ulang Produk Sepatu10 cited

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