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Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method
16 references·16 citing·48 second hopsampled
Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method (2023)Barriers of food delivery applications: A…Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse (2019)Mobile food ordering apps: An…Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Consumer experiences, attitud…Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking (2016)Consumer adoption versus reje…Online shopping drivers and barriers for older adults: Age and gender differences (2014)Online shopping drivers and b…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings (2010)The influence of user-generat…Employee satisfaction, customer satisfaction, and financial performance: An empirical examination (2008)Employee satisfaction, custom…Using thematic analysis in psychology (2006)Using thematic analysis in ps…Qualitative Interviewing (2nd ed.): The Art of Hearing Data (2005)Qualitative Interviewing (2nd…Behavioral reasoning theory: Identifying new linkages underlying intentions and behavior (2005)Behavioral reasoning theory: …What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty (2004)What influences the relations…Emotions in service satisfaction (1997)Emotions in service satisfact…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Consumer Resistance to Innovations: The Marketing Problem and its solutions (1989)Consumer Resistance to Innova…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Why are people reluctant to use metaverse products? Investigating barriers based on innovation resistance theory (2025)Why are people reluctant to u…Assessing Unified Payments Interface (UPI) adoption and usage through the interplay of UTAUT factors (2025)Assessing Unified Payments In…Understanding the switching intention to virtual streamers in live streaming commerce: innovation resistances, shopping motivations and personalities (2024)Understanding the switching i…Understanding the Motivations for Continuance Usage of Mobile Apps (2024)Understanding the Motivations…The influence of aesthetics and emotions on reuse intention and compulsive behaviour in food delivery usage (2024)The influence of aesthetics a…Neobank adoption: integrating the information systems effectiveness framework with the innovation resistance model (2024)Neobank adoption: integrating…Investigating the barriers towards adoption and implementation of open innovation in healthcare (2024)Investigating the barriers to…Exploring resistance barriers in travelers' word of mouth for mobile payment systems: Mediating effects of trust and usage intention (2024)Exploring resistance barriers…Drivers and inhibitors of consumers’ adoption of AI-driven drone food delivery services (2024)Drivers and inhibitors of con…Consumer Adoption of Mobile Payment Systems: A Lens Into Smartphone‐Enabled Tourism (2024)Consumer Adoption of Mobile P…What will make Generation Y and Generation Z to continue to use online food delivery services: a uses and gratifications theory perspective (2023)What will make Generation Y a…Use of metaverse in socializing: Application of the big five personality traits framework (2023)Use of metaverse in socializi…The Role of Enablers and Barriers in the Upskilling and Reskilling of Users Through Professional Skilling Programs on EdTech Platforms (2023)The Role of Enablers and Barr…Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study (2023)Over-the-top (OTT) retailing …Metaverse mingle: Discovering dating intentions in metaverse (2023)Metaverse mingle: Discovering…Factors Affecting the Implementation of Online Food Delivery and Its Impact on Restaurant Performance during the COVID-19 Pandemic (2023)Factors Affecting the Impleme…Qualitative evaluation and research methods (1990)Qualitative Data Analysis: An Expanded Sourcebook (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Older Adults' Reasons for Using Technology while Aging in Place (2015)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Innovative Behavior and Communication (1972)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Applied artificial intelligence and trust—The case of autonomous vehicles and medical assistance devices (2016)A systematic review of the smart home literature: A user perspective (2018)Diffusion of Innovations 1 (2019)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Information and Consumer Behavior (1970)Cognitive Load During Problem Solving: Effects on Learning (1988)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)E-WOM and Accommodation (2013)Promotional Reviews: An Empirical Investigation of Online Review Manipulation (2014)What makes a useful online review? Implication for travel product websites (2014)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)PLS-SEM: Indeed a Silver Bullet (2011)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? (2020)User Acceptance of Information Technology: Toward A Unified View1 (2003)Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic (2020)‘Okay google, what about my privacy?’: User's privacy perceptions and acceptance of voice based digital assistants (2021)The value proposition of food delivery apps from the perspective of theory of consumption value (2021)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Power Relations in Qualitative Research (2008)Considering quality in qualitative interviewing (2010)The qualitative research interview (2011)
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References

  • 2006Using thematic analysis in psychology193,725 cited
  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 2005Qualitative Interviewing (2nd ed.): The Art of Hearing Data1,954 cited
  • 1989Consumer Resistance to Innovations: The Marketing Problem and its solutions1,534 cited
  • 2010The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings1,165 cited
  • 2016Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services912 cited
  • 2019Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse782 cited
  • 2008Employee satisfaction, customer satisfaction, and financial performance: An empirical examination754 cited
  • 2005Behavioral reasoning theory: Identifying new linkages underlying intentions and behavior746 cited
  • 2016Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking692 cited

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  • 2014Online shopping drivers and barriers for older adults: Age and gender differences656 cited
  • 1997Emotions in service satisfaction655 cited
  • 2004What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty643 cited
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    • 2024Drivers and inhibitors of consumers’ adoption of AI-driven drone food delivery services27 cited
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    • 2024Exploring resistance barriers in travelers' word of mouth for mobile payment systems: Mediating effects of trust and usage intention20 cited
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