Digital Supply Chain Capabilities: Mitigating Disruptions and Leveraging Competitive Advantage Under COVID-19

Abstract

Researchers and practitioners have highlighted the importance of supply chain analytic capabilities in managing risk while maintaining a competitive advantage (COA). However, the importance of digital supply chain capabilities (DSCCs) in improving resilience, agility, and robustness practices to foster the implementation of sustainable supply chain practices and any resulting COA remains unclear. Based on the dynamic capabilities view, we propose a research model for achieving a COA in contexts of uncertainty, such as the COVID-19 pandemic. A survey of Indian small and medium-sized enterprises in the original equipment manufacturing industry, comprising 310 respondents, was administered. Using structural equation modeling, we examine the proposed model. The findings show a significant positive effect of DSCCs on supply chain resilience and agile practices. The findings also indicate that supply chain resilience, robustness, and agile practices positively affect sustainable supply chain practices. Moreover, sustainable supply chain practices positively influence COA. Furthermore, the study reveals that the effect of DSCCs on sustainable supply chain practices is mediated by supply chain resilience, robustness, and agile practices. Managers concerned with investment in sustainable supply chain practices can obtain a COA through the successful implementation of supply chain resilience, robustness, and agile practices.

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