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Analysis of Implementation Barriers to Logistics Systems Integration for Omni-Channel Retailing using an Integrated ISM-Fuzzy MICMAC Approach
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References

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  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,914 cited
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  • 2014Introduction to the Special Issue Information Technology in Retail: Toward Omnichannel Retailing724 cited
  • 2015Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing723 cited
  • 2012Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information713 cited
  • 2015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration695 cited
  • 2009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions

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626 cited
  • 2010Crafting Integrated Multichannel Retailing Strategies582 cited
  • 2015The Impact of Cross-Channel Integration on Retailers’ Sales Growth570 cited
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