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Digital Banks in Brazil: Struggling to Reach the Breakeven Point or a New Evolution Wave?
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  • 2009Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement37,549 cited
  • 2021Digital Banking in Northern India: The Risks on Customer Satisfaction228 cited
  • 2022Customer experience in digital banking: a review and future research directions185 cited
  • 2020Factors Affecting the Intention to Use Digital Banking in Vietnam146 cited
  • 2019Sustainability reporting in Indonesian listed banks142 cited
  • 2023Phygital technologies and environments for breakthrough innovation in customers' and citizens' journey. A critical literature review and future agenda125 cited
  • 2020What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking108 cited
  • 2021To leave or retain? An interplay between quality digital banking services and customer satisfaction108 cited
  • 2017Building customer loyalty in digital banking86 cited
  • 2023Does privacy and ease of use influence user trust in digital banking applications in Spain and Portugal?78 cited
  • 2020Determinants of Digital Banking Services in Vietnam: Applying UTAUT2 Model76 cited
  • 2022Fintech, Digitalization, and Blockchain in Islamic Finance: Retrospective Investigation72 cited
  • 2020Factors Influencing Customers to Use Digital Banking Application in Yogyakarta, Indonesia68 cited
  • 2021The Social Production of Financial Inclusion of Generation Z in Digital Banking Ecosystems

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66 cited
  • 2022How Do Fintechs Impact Banks’ Profitability?—An Empirical Study Based on Banks in China61 cited
  • 2022Determinants of the Intention to Adopt Digital-Only Banks in Malaysia: The Extension of Environmental Concern60 cited
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