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Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews
16 references·1 citing·54 second hop
Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews (2023)Consumers' affective needs matter: Open i…Exploring the boundaries of open innovation: Evidence from social media mining (2022)Exploring the boundaries of o…Relationships between external knowledge, internal innovation, firms’ open innovation performance, service innovation and business performance in the Pakistani hotel industry (2020)Relationships between externa…Logistics service design for cross-border E-commerce using Kansei engineering with text-mining-based online content analysis (2016)Logistics service design for …Defining service innovation: A review and synthesis (2016)Defining service innovation: …A systematic review of research on innovation in hospitality and tourism (2016)A systematic review of resear…Business model innovation and business concept innovation as the context of incremental innovation and radical innovation (2015)Business model innovation and…When Is Open Innovation Beneficial? The Role of Strategic Orientation (2014)When Is Open Innovation Benef…An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry (2013)An exploratory study of compe…The effect of innovation on hotel market value (2012)The effect of innovation on h…Co‐innovation: convergenomics, collaboration, and co‐creation for organizational values (2012)Co‐innovation: convergenomics…An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behavior (2011)An integrative review of sens…A review of innovation research in tourism (2009)A review of innovation resear…The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008)The Emergence of Service Scie…Concepts, methods and tools in Kansei engineering (2004)Concepts, methods and tools i…Repairing innovation defectiveness in tourism (2002)Repairing innovation defectiv…Kansei engineering as a powerful consumer-oriented technology for product development (2002)Kansei engineering as a power…Determining directions of service quality management using online review mining with interpretable machine learning (2024)Determining directions of ser…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Firm Resources and Sustained Competitive Advantage (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

  • 2011An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behavior1,669 cited
  • 2009A review of innovation research in tourism1,589 cited
  • 2002Repairing innovation defectiveness in tourism799 cited
  • 2002Kansei engineering as a powerful consumer-oriented technology for product development734 cited
  • 2008The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value732 cited
  • 2012Co‐innovation: convergenomics, collaboration, and co‐creation for organizational values711 cited
  • 2014When Is Open Innovation Beneficial? The Role of Strategic Orientation485 cited
  • 2016A systematic review of research on innovation in hospitality and tourism470 cited
  • 2016Defining service innovation: A review and synthesis404 cited
  • 2004Concepts, methods and tools in Kansei engineering360 cited
  • 2020Relationships between external knowledge, internal innovation, firms’ open innovation performance, service innovation and business performance in the Pakistani hotel industry328 cited
  • 2015Business model innovation and business concept innovation as the context of incremental innovation and radical innovation323 cited
  • 2022Exploring the boundaries of open innovation: Evidence from social media mining260 cited
  • 2013An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry

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242 cited
  • 2016Logistics service design for cross-border E-commerce using Kansei engineering with text-mining-based online content analysis192 cited
  • 2012The effect of innovation on hotel market value189 cited
  • Cited by

    • 2024Determining directions of service quality management using online review mining with interpretable machine learning49 cited