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That honey, my arsenic: The influence of advanced technologies on service employees’ organizational deviance
16 references·5 citing·44 second hop
That honey, my arsenic: The influence of advanced technologies on service employees’ organizational deviance (2023)That honey, my arsenic: The influence of …Can HR adapt to the paradoxes of artificial intelligence? (2022)Can HR adapt to the paradoxes…AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework (2022)AI-employee collaboration and…Influences of artificial intelligence (AI) awareness on career competency and job burnout (2021)Influences of artificial inte…A systematic literature review on the impact of artificial intelligence on workplace outcomes: A multi-process perspective (2021)A systematic literature revie…Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization (2020)Rising with the machines: A s…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace (2017)Smart Technology, Artificial …An Affect-Based Model of Recipients’ Responses to Organizational Change Events (2016)An Affect-Based Model of Reci…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…THE IMPACT OF PSYCHOLOGICAL CONTRACT BREACH ON WORK‐RELATED OUTCOMES: A META‐ANALYSIS (2007)THE IMPACT OF PSYCHOLOGICAL C…Toward a better understanding of psychological contract breach: A study of customer service employees. (2006)Toward a better understanding…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The development of psychological contract breach and violation: a longitudinal study (2000)The development of psychologi…Development of a measure of workplace deviance. (2000)Development of a measure of w…Transactional theory and research on emotions and coping (1987)Transactional theory and rese…Stress, appraisal, and coping (1985)Stress, appraisal, and copingThe effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity (2025)The effect of artificial inte…Moderated mediation model of relationship between artificial intelligence awareness and counterproductive work behavior, turnover intention (2025)Moderated mediation model of …Service employees’ STARA awareness and proactive service performance (2024)Service employees’ STARA awar…Challenging or Threatening? The Double-Edged Sword Effect of Intelligent Technology Awareness on Accountants’ Unethical Decision-Making (2024)Challenging or Threatening? T…Assist me or replace me? Uncovering the influence of AI awareness on employees’ counterproductive work behaviors (2024)Assist me or replace me? 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(2007)Understanding Attitudes and Predicting Social Behavior (1980)Narcissism in organizational contexts (2010)Reviewing employee turnover: Focusing on proximal withdrawal states and an expanded criterion. (2012)Human resource management and employee well‐being: towards a new analytic framework (2017)Designing and Conducting Mixed Methods Research (2007)Automation, Algorithms, and Beyond: Why Work Design Matters More Than Ever in a Digital World (2019)A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice (2023)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Exploration and Exploitation in Organizational Learning (1991)Toward a knowledge‐based theory of the firm (1996)The future of employment: How susceptible are jobs to computerisation? 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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1985Stress, appraisal, and coping31,975 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2000Development of a measure of workplace deviance.3,082 cited
  • 1987Transactional theory and research on emotions and coping3,039 cited
  • 2007THE IMPACT OF PSYCHOLOGICAL CONTRACT BREACH ON WORK‐RELATED OUTCOMES: A META‐ANALYSIS1,627 cited
  • 2000The development of psychological contract breach and violation: a longitudinal study1,558 cited
  • 2017Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace1,104 cited
  • 2020Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization776 cited
  • 2021A systematic literature review on the impact of artificial intelligence on workplace outcomes: A multi-process perspective548 cited
  • 2022AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework529 cited
  • 2021Influences of artificial intelligence (AI) awareness on career competency and job burnout455 cited
  • 2016An Affect-Based Model of Recipients’ Responses to Organizational Change Events

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359 cited
  • 2006Toward a better understanding of psychological contract breach: A study of customer service employees.328 cited
  • 2022Can HR adapt to the paradoxes of artificial intelligence?271 cited
  • Cited by

    • 2024Service employees’ STARA awareness and proactive service performance43 cited
    • 2024Assist me or replace me? Uncovering the influence of AI awareness on employees’ counterproductive work behaviors35 cited
    • 2025The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity32 cited
    • 2025Moderated mediation model of relationship between artificial intelligence awareness and counterproductive work behavior, turnover intention29 cited
    • 2024Challenging or Threatening? The Double-Edged Sword Effect of Intelligent Technology Awareness on Accountants’ Unethical Decision-Making16 cited