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Right From the Start: The Association Between Ethical Leadership, Trust Primacy, and Customer Loyalty
16 references·0 citing·44 second hop
Right From the Start: The Association Between Ethical Leadership, Trust Primacy, and Customer Loyalty (2023)Right From the Start: The Association Bet…Best Practice Recommendations for Designing and Implementing Experimental Vignette Methodology Studies (2014)Best Practice Recommendations…An Integrative Model of Organizational Trust: Past, Present, and Future (2007)An Integrative Model of Organ…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Potential Problems in the Statistical Control of Variables in Organizational Research: A Qualitative Analysis With Recommendations (2005)Potential Problems in the Sta…Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A social …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)Trust in leadership: Meta-ana…Social Foundations of Thought and Action (2002)Social Foundations of Thought…The Role of Trust in Organizational Settings (2001)The Role of Trust in Organiza…The effect of the performance appraisal system on trust for management: A field quasi-experiment. (1999)The effect of the performance…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study (1996)The relationships of customer…Multifactor Leadership Questionnaire (1995)Multifactor Leadership Questi…An Integrative Model of Organizational Trust (1995)An Integrative Model of Organ…A Review of Scale Development Practices in the Study of Organizations (1995)A Review of Scale Development…Social Learning Theory (1977)Social Learning TheoryExchange and Power in Social Life. (1965)Leadership and Performance beyond Expectations (1987)An Integrative Model Of Organizational Trust (1995)Social Exchange Theory: An Interdisciplinary Review (2005)Ethical leadership: A review and future directions (2006)Social Learning Theory. (1978)On the Evaluation of Structural Equation Models (1988)Alternative Ways of Assessing Model Fit (1992)Behavioral Ethics in Organizations: A Review (2006)Bad apples, bad cases, and bad barrels: Meta-analytic evidence about sources of unethical decisions at work. (2010)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Research in Organizational Behavior. (1986)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Trust in AI and Its Role in the Acceptance of AI Technologies (2022)Construct validity in psychological tests. (1955)Handbook of Industrial and Organizational Psychology. (1977)Review of Psychometric theory (2nd ed.). (1979)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1 (2011)Differences Between Tight and Loose Cultures: A 33-Nation Study (2011)Developing Buyer-Seller Relationships (1987)The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011)Environmental factors associated with adults' participation in physical activity A review (2002)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Prejudice Reduction: What Works? A Review and Assessment of Research and Practice (2008)Toward a Comprehensive Model of International Adjustment: An Integration of Multiple Theoretical Perspectives (1991)Altruism and Prosocial Behavior (2003)Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions (2007)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1995An Integrative Model of Organizational Trust10,705 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 2002Social Foundations of Thought and Action9,908 cited
  • 1977Social Learning Theory9,650 cited
  • 2005Ethical leadership: A social learning perspective for construct development and testing5,427 cited
  • 2002Trust in leadership: Meta-analytic findings and implications for research and practice.3,545 cited
  • 1995A Review of Scale Development Practices in the Study of Organizations3,192 cited
  • 2007An Integrative Model of Organizational Trust: Past, Present, and Future2,794 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • 2001The Role of Trust in Organizational Settings2,326 cited
  • 1999The effect of the performance appraisal system on trust for management: A field quasi-experiment.2,250 cited
  • 2005Potential Problems in the Statistical Control of Variables in Organizational Research: A Qualitative Analysis With Recommendations2,227 cited
  • 2014Best Practice Recommendations for Designing and Implementing Experimental Vignette Methodology Studies2,040 cited

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  • 1995Multifactor Leadership Questionnaire2,016 cited
  • 1996The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study1,862 cited
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