Workplace surveillance: A systematic review, integrative framework, and research agenda

Oliver George Kayas

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Legal and Labor Studies Privacy, Security, and Data Protection Cyberloafing and Workplace Behavior

Abstract

Workplace surveillance has been a relevant issue in scholarly studies since the 1960s. However, given its interdisciplinary nature, research on workplace surveillance is highly fragmented and disjointed, leaving many unanswered questions. A systematic review was therefore conducted to unveil its antecedents, unpack its outcomes, and reveal its conceptual foundations. The review combined a concept-centric framework with a multilevel framework to provide nuanced insights into the literature from organisational, managerial, and employee perspectives. As a result, the review provides a detailed understanding of the tensions, contradictions, and challenges related to existing theorisations of workplace surveillance. A key contribution of this review is the synthesis of the findings into a comprehensive integrative conceptual framework that provides a succinct and informed summary of the antecedents, outcomes, and conceptual foundations that influence research on workplace surveillance. The systematic review also offers a research agenda to help advance the field of workplace surveillance.

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References

2003Boards of Directors and Firm Performance: Integrating Agency and Resource Dependence Perspectives 2009The SAGE handbook of organizational research methods 2001The Social Networks of High and Low Self-Monitors: Implications for Workplace Performance 2008Surveillance studies: an overview 1998The Discipline of Teams: The Control of Team-Based Industrial Work Through Electronic and Peer Surveillance 1996The changing basis of performance measurement 1975Organizational Control: Two Functions 2020Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?

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