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Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier
16 references·0 citing·43 second hop
Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier (2023)Exploring the Effect of E-Business Operat…The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)The impact of e-service quali…The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective (2013)The effects of supply chain i…Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1 (2013)Leveraging Digital Technologi…When Should the Customer Really Be King? On the Optimum Level of Salesperson Customer Orientation in Sales Encounters (2011)When Should the Customer Real…Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process (2011)Value co-creation in knowledg…E-S-QUAL (2004)E-S-QUALResearch Methods for Business Students (2003)Research Methods for Business…Promoting Relationship Learning (2003)Promoting Relationship Learni…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…E‐services: operating strategy—a case study and a method for analyzing operational benefits (2002)E‐services: operating strateg…Information Technologies and Business Value: An Analytic and Empirical Investigation (1995)Information Technologies and …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Determining Sample Size for Research Activities (1970)Determining Sample Size for R…Competitive Advantage: Creating and Sustaining Superior Performance (1985)The theory and practice of econometrics (1986)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Computing Productivity: Firm-Level Evidence (2003)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)An Updated and Streamlined Technology Readiness Index (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)Understanding Customer Experience Throughout the Customer Journey (2016)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The role of E-service quality in shaping online meeting platforms: a case study from higher education sector (2020)The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country (2021)The impact of online shopping attributes on customer satisfaction and loyalty: Moderating effects of e-commerce experience (2021)A resource‐based view of the firm (1984)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The cornerstones of competitive advantage: A resource‐based view (1993)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Significance tests and goodness of fit in the analysis of covariance structures. (1980)When to use and how to report the results of PLS-SEM (2018)Survey response rate levels and trends in organizational research (2008)Determinants of sustainability reporting: a review of results, trends, theory, and opportunities in an expanding field of research (2013)Green supply chain management: A review and bibliometric analysis (2015)The impact of culture and governance on corporate social reporting (2005)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)Sample Size for Survey Research: Review and Recommendations (2020)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 1970Determining Sample Size for Research Activities18,904 cited
  • 2003Research Methods for Business Students17,197 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2004E-S-QUAL3,962 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 1995Information Technologies and Business Value: An Analytic and Empirical Investigation1,131 cited
  • 2019The impact of e-service quality and customer satisfaction on customer behavior in online shopping917 cited
  • 2003Promoting Relationship Learning863 cited
  • 2011Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process771 cited
  • 2011When Should the Customer Really Be King? On the Optimum Level of Salesperson Customer Orientation in Sales Encounters531 cited
  • 2013Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1511 cited

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  • 2013The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective367 cited
  • 2002E‐services: operating strategy—a case study and a method for analyzing operational benefits341 cited
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