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The role of big data analytics and organizational agility in improving organizational performance of business processing organizations
16 references·1 citing·56 second hop
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References

  • 1998If Only We Knew What We Know: Identification and Transfer of Internal Best Practices1,543 cited
  • 2003Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]491 cited
  • 2006Change factors requiring agility and implications for IT414 cited
  • 2018Impact of organizational climate on organizational commitment and perceived organizational performance: empirical evidence from public hospitals363 cited
  • 2006Robustness testing of PLS, LISREL, EQS and ANN-based SEM for measuring customer satisfaction216 cited
  • 2004Performance measurement and organizational effectiveness: bridging the gap211 cited
  • 2004The role of social capital in today's economy190 cited
  • 2022Bridging the gap: why, how and when HR analytics can impact organizational performance173 cited
  • 2021The Role of Big Data Analytics in Manufacturing Agility and Performance: Moderation–Mediation Analysis of Organizational Creativity and of the Involvement of Customers as Data Analysts164 cited
  • 2022Small and Medium Enterprises (SMEs) facing an evolving technological era: a systematic literature review on the adoption of technologies in SMEs153 cited
  • 2020Green Brand Benefits and Brand Outcomes: The Mediating Role of Green Brand Image153 cited
  • 2018Knowledge management, knowledge transfer and organizational performance in the arts and crafts industry: a literature review143 cited
  • 2021The nexus between dynamic capabilities and competitive firm performance: the mediating role of open innovation

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141 cited
  • 2020Application of big data analytics and organizational performance: the mediating role of knowledge management practices138 cited
  • 2020Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance127 cited
  • 2018The impact of Big Data analytics and data security practices on service supply chain performance121 cited
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    • 2024Capacity building for organizational performance: a systematic review, conceptual framework, and future research directions55 cited