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The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services
16 references·0 citing·40 second hop
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services (2023)The Mediating Effect of Customer Satisfac…How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model (2020)How pre-adoption expectancies…A meta-analysis of the quantitative studies in continuance intention to use an information system (2020)A meta-analysis of the quanti…A PLS-SEM Neural Network Approach for Understanding Cryptocurrency Adoption (2019)A PLS-SEM Neural Network Appr…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Predicting the intention to use mobile banking in India (2018)Predicting the intention to u…Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)Examining the role of trust a…An Empirical Study of the Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services (2018)An Empirical Study of the Imp…PLS-SEM or CB-SEM: updated guidelines on which method to use (2017)PLS-SEM or CB-SEM: updated gu…Determinants of continuance intention to use the smartphone banking services (2016)Determinants of continuance i…An investigation of users’ continuance intention towards mobile banking in China (2014)An investigation of users’ co…Beyond technology acceptance: Brand relationships and online brand experience (2011)Beyond technology acceptance:…An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)An empirical comparison of th…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…An empirical analysis of the antecedents of electronic commerce service continuance (2001)An empirical analysis of the …The partial least squares approach for structural equation modeling. (1998)The partial least squares app…A Theory of Cognitive Dissonance (1957)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Explaining and predicting users’ continuance intention toward e-learning: An extension of the expectation–confirmation model (2009)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Diffusion of Innovations 1 (2019)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Brand evaluation, satisfaction and trust as predictors of brand loyalty: the mediator-moderator effect of brand relationships (2015)Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020)Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience (2020)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding fintech continuance: perspectives from self-efficacy and ECT-IS theories (2020)Adoption of artificial intelligence in banking services: an empirical analysis (2021)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Research Methods for Business Students (2003)Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence (2019)Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse (2019)Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities (2020)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A power primer. 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References

  • 2018When to use and how to report the results of PLS-SEM27,424 cited
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  • 2001An empirical analysis of the antecedents of electronic commerce service continuance1,441 cited
  • 2018Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation659 cited
  • 2011Beyond technology acceptance: Brand relationships and online brand experience541 cited
  • 2016Determinants of continuance intention to use the smartphone banking services393 cited
  • 2018Predicting the intention to use mobile banking in India345 cited
  • 2014An investigation of users’ continuance intention towards mobile banking in China342 cited
  • 2018An Empirical Study of the Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services324 cited
  • 2020How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model

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305 cited
  • 2019A PLS-SEM Neural Network Approach for Understanding Cryptocurrency Adoption193 cited
  • 2020A meta-analysis of the quantitative studies in continuance intention to use an information system188 cited
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