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THE EFFECT OF SUSTAINABLE PRACTICES ON CUSTOMER ATTITUDE: A STUDY OF SUSTAINABLE HOSPITALITY OPERATIONS
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THE EFFECT OF SUSTAINABLE PRACTICES ON CUSTOMER ATTITUDE: A STUDY OF SUSTAINABLE HOSPITALITY OPERATIONS (2023)THE EFFECT OF SUSTAINABLE PRACTICES ON CU…The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment (2018)The effects of training satis…Influence of sustainable hospitality supply chain management on customers’ attitudes and behaviors (2015)Influence of sustainable hosp…The Impact of Service Quality on Positive Consumption Emotions in Resort and Hotel Spa Experiences (2014)The Impact of Service Quality…Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive (2014)Improving consumer satisfacti…Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return (2013)Sustainable hotel practices a…Sustainable development practices in the hospitality industry: An empirical study of their impact on customer satisfaction and intentions (2013)Sustainable development pract…Do employees’ satisfied customers respond with an satisfactory relationship? 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References

  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 2009How does financial reporting quality relate to investment efficiency?3,211 cited
  • 2003Effects of Loyalty Programs on Value Perception, Program Loyalty, and Brand Loyalty732 cited
  • 2010Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions617 cited
  • 2009Tourism supply chain management: A new research agenda555 cited
  • 2008Sustainability and supply chain management – An introduction to the special issue443 cited
  • 2014Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive354 cited
  • 2010Corporate reputation, satisfaction, delight, and loyalty towards rural lodging units in Portugal325 cited
  • 2013Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return310 cited
  • 2009Corporate social responsibility and customer satisfaction among US publicly traded hotels and restaurants240 cited
  • 2013Sustainable development practices in the hospitality industry: An empirical study of their impact on customer satisfaction and intentions215 cited
  • 2018The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment170 cited
  • 2015Influence of sustainable hospitality supply chain management on customers’ attitudes and behaviors

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163 cited
  • 2013Do employees’ satisfied customers respond with an satisfactory relationship? The effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant123 cited
  • 2009Efficiency and quality as economic dimensions of perceived value: Conceptualization, measurement, and effect on satisfaction122 cited
  • 2014The Impact of Service Quality on Positive Consumption Emotions in Resort and Hotel Spa Experiences119 cited
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