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How in-store sensor technologies can help retailers to understand their customers: overview on two decades of research
16 references·0 citing·51 second hop
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References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2019Literature review as a research methodology: An overview and guidelines11,435 cited
  • 2017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns601 cited
  • 2006Creating and consuming experiences in retail store environments: Comparing retailer and consumer perspectives327 cited
  • 2006Theorizing Surveillance. The panopticon and beyond233 cited
  • 2006Tear down the walls: on demolishing the panopticon230 cited
  • 2018Consumer neuroscience for marketing researchers204 cited
  • 2018In-Store Mobile Phone Use and Customer Shopping Behavior: Evidence from the Field181 cited
  • 2021Assessing Consumer Attention and Arousal Using Eye-Tracking Technology in Virtual Retail Environment70 cited
  • 2014Understanding customer behavior using indoor location analysis and visualization62 cited
  • 2018Marketing analytics using anonymized and fragmented tracking data59 cited
  • 2016The impact of parameters of store illumination on food shopper response50 cited
  • 2018A business application of RTLS technology in Intelligent Retail Environment: Defining the shopper's preferred path and its segmentation45 cited
  • 2020Development of a classification framework for technology based retail services: a retailers’ perspective

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44 cited
  • 2019The heterogeneity of shoppers’ supermarket behaviors based on the use of carrying equipment38 cited
  • 2014Validating Bluetooth logging as metric for shopper behaviour studies29 cited
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