The relationship between strategic human resource management practices and employee performance: The moderating role of information communication technology (ICT) usage.

Abstract

The level of digitalization in Nigeria is tremendous and it has boosted and positively affected different areas of human life.The application and implementation of human resource management practices has been enhanced by the rapid trend in digitalization and technology.This study examined the relationship between strategic human resources management (SHRM) practices and employee performance: the moderating role of information and communication technology (ICT) usage of staff working at Warri Refinery and Petrochemical Company (WRPC), {a subsidiary of NNPC} Delta state, Nigeria.Consequently, a total number of 118 questionnaires were sent to the participant of the study of which 100 were fully completed by the respondents.The study adopted Pearson correlation and multiple regression analysis.The findings of the correlation analysis revealed that recruitment and selection, compensation and performance appraisal had positive correlation with employee performance while performance appraisal had no relationship with employee performance.Regression analysis showed that recruitment and selection had an influence on employee performance while compensation, training and development and performance appraisal had no influence on employee performance.It was also revealed that ICT usage moderated the relationship between SHRM practices and employee performance.On the basis of the findings, it was recommended that the organization under study should improve on these SHRM practices so as to enhance effectiveness in influencing employee performance.The use of ICT enhance efficiency in carrying out human resource management practice, therefore, the organization under study should improve on the use of ICT for faster and effectiveness of operation.

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