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ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management
16 references·16 citing·51 second hopsampled
ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management (2023)ChatGPT and generative artificial intelli…Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Opinion Paper: “So what if Ch…Generative AI at Work (2023)Generative AI at WorkArtificial intelligence in operations management and supply chain management: an exploratory case study (2021)Artificial intelligence in op…Artificial intelligence applications in supply chain management (2021)Artificial intelligence appli…Artificial Intelligence and the Modern Productivity Paradox: A Clash of Expectations and Statistics (2017)Artificial Intelligence and t…Lean production: literature review and trends (2014)Lean production: literature r…Software survey: VOSviewer, a computer program for bibliometric mapping (2009)Software survey: VOSviewer, a…The Field of Management's Devotion to Theory: Too Much of a Good Thing? (2007)The Field of Management's Dev…Manufacturing strategy (2001)Manufacturing strategyMeasuring supply chain performance (1999)Measuring supply chain perfor…On theory in operations management (1998)On theory in operations manag…Introduction to Social Research: Quantitative and Qualitative Approaches (1998)Introduction to Social Resear…An assessment of survey research in POM: from constructs to theory (1998)An assessment of survey resea…The productivity paradox of information technology (1993)The productivity paradox of i…The diffusion of innovations (1983)The diffusion of innovationsThe Structure of "Unstructured" Decision Processes (1976)The Structure of "Unstructure…The transformative power of generative AI for supply chain management: Theoretical framework and agenda (2025)The transformative power of g…The role of artificial intelligence on supply chain resilience (2025)The role of artificial intell…The ethics of generative AI in social science research: A qualitative approach for institutionally grounded AI research ethics (2025)The ethics of generative AI i…The Convergence of Artificial Intelligence and Sustainability Reporting: A Systematic Review of Applications, Challenges and Future Directions (2025)The Convergence of Artificial…Operations & supply chain management: principles and practice (2025)Operations & supply chain man…Leveraging generative artificial intelligence for sustainable business model innovation in production systems (2025)Leveraging generative artific…Generative artificial intelligence and internationalization green innovation: Roles of supply chain innovations and AI regulation for SMEs (2025)Generative artificial intelli…Generative artificial intelligence acceptance and artificial intelligence anxiety among university students: the sequential mediating role of attitudes toward artificial intelligence and literacy (2025)Generative artificial intelli…Enhancing supply chain visibility with generative AI: an exploratory case study on relationship prediction in knowledge graphs (2025)Enhancing supply chain visibi…AI Applications in Supply Chain Management: A Survey (2025)AI Applications in Supply Cha…Navigating innovation in the age of AI: how generative AI and innovation influence organizational performance in the manufacturing sector (2024)Navigating innovation in the …Generative AI-enabled supply chain management: The critical role of coordination and dynamism (2024)Generative AI-enabled supply …Generative AI usage and sustainable supply chain performance: A practice-based view (2024)Generative AI usage and susta…ChatGPT-enabled two-stage auctions for electric vehicle battery recycling (2024)ChatGPT-enabled two-stage auc…ChatGPT in supply chains: exploring potential applications, benefits and challenges (2024)ChatGPT in supply chains: exp…Benchmarking operations and supply chain management practices using Generative AI: Towards a theoretical framework (2024)Benchmarking operations and s…The Logic of Scientific Discovery. (1959)Diffusion of Innovations (1963)Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation (1999)Localization of Knowledge and the Mobility of Engineers in Regional Networks (1999)Strategies for Theorizing from Process Data (1999)Boston Studies in Philosophy of Science (2012)Insight. A Study of human understanding (1958)A Strategy of Decision. (1964)The Nature of Managerial Work (1974)Organizational Information Requirements, Media Richness and Structural Design (1986)DISTINGUISHING THE EFFECTS OF FUNCTIONAL AND DYSFUNCTIONAL CONFLICT ON STRATEGIC DECISION MAKING: RESOLVING A PARADOX FOR TOP MANAGEMENT TEAMS. (1996)THE DYNAMIC NATURE OF CONFLICT: A LONGITUDINAL STUDY OF INTRAGROUP CONFLICT AND GROUP PERFORMANCE. (2001)Performance measurement system design (1995)Supply chain design and analysis: (1998)Towards a theory of supply chain management: the constructs and measurements (2004)Performance measurement for green supply chain management (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Building Theories from Case Study Research (1989)The Practice of Social Research (1989)Attention by design: Using attention checks to detect inattentive respondents and improve data quality (2017)Circular economy and big data analytics: A stakeholder perspective (2018)Explaining the privacy paradox: A systematic review of literature investigating privacy attitude and behavior (2018)What Theory is Not (1995)Political Connections and Corporate Bailouts (2006)Organizational Social Network Research:Core Ideas and Key Debates (2010)Experience Sampling Methods: A Discussion of Critical Trends and Considerations for Scholarly Advancement (2018)American Economic Review (2019)Generating Theory by Abduction (2021)CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature (2005)Visualizing Bibliometric Networks (2014)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)How to conduct a bibliometric analysis: An overview and guidelines (2021)I.—COMPUTING MACHINERY AND INTELLIGENCE (1950)Agency Theory: An Assessment and Review (1989)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Artificial intelligence in logistics and supply chain management: A primer and roadmap for research (2023)ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope (2023)The ethics of ChatGPT – Exploring the ethical issues of an emerging technology (2023)Changes in Relative Wages, 1963-1987: Supply and Demand Factors (1992)The Skill Content of Recent Technological Change: An Empirical Exploration (2003)Robots and Jobs: Evidence from US Labor Markets (2019)Artificial intelligence for literature reviews: opportunities and challenges (2024)Generative AI at Work (2024)Generative artificial intelligence in supply chain and operations management: a capability-based framework for analysis and implementation (2024)The Resurgence of Growth in the Late 1990s: Is Information Technology the Story? (2000)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)The Knowledge Economy (2004)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)QUALITATIVE RESEARCH METHODOLOGY IN SOCIAL SCIENCES AND RELATED SUBJECTS (2018)A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research (2023)
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References

  • 2009Software survey: VOSviewer, a computer program for bibliometric mapping21,418 cited
  • 1983The diffusion of innovations6,164 cited
  • 1998Introduction to Social Research: Quantitative and Qualitative Approaches4,735 cited
  • 2023Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy4,557 cited
  • 1976The Structure of "Unstructured" Decision Processes3,759 cited
  • 1993The productivity paradox of information technology2,508 cited
  • 1999Measuring supply chain performance2,328 cited
  • 1998An assessment of survey research in POM: from constructs to theory1,315 cited
  • 2023Generative AI at Work993 cited
  • 2007The Field of Management's Devotion to Theory: Too Much of a Good Thing?878 cited
  • 2017Artificial Intelligence and the Modern Productivity Paradox: A Clash of Expectations and Statistics827 cited
  • 1998On theory in operations management811 cited
  • 2021Artificial intelligence in operations management and supply chain management: an exploratory case study532 cited
  • 2021Artificial intelligence applications in supply chain management525 cited
  • 2014

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Lean production: literature review and trends
485 cited
  • 2001Manufacturing strategy470 cited
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    • 2025Generative artificial intelligence acceptance and artificial intelligence anxiety among university students: the sequential mediating role of attitudes toward artificial intelligence and literacy91 cited
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    • 2025The Convergence of Artificial Intelligence and Sustainability Reporting: A Systematic Review of Applications, Challenges and Future Directions51 cited
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