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Exploring the influence of emotionality and expertise on online wine reviews: does greater knowledge lead to less review?
16 references·1 citing·57 second hopsampled
Exploring the influence of emotionality and expertise on online wine reviews: does greater knowledge lead to less review? (2024)Exploring the influence of emotionality a…A meta‐analysis of customer engagement behaviour (2020)A meta‐analysis of customer e…Antecedents and consequences of customer brand engagement in integrated resorts (2018)Antecedents and consequences …Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…Customer engagement with tourism social media brands (2016)Customer engagement with tour…Pleasure principles: A review of research on hedonic consumption (2012)Pleasure principles: A review…Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context (2010)Online Customer Experience: A…Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Effectual versus predictive logics in entrepreneurial decision-making: Differences between experts and novices (2008)Effectual versus predictive l…Prior Knowledge and Complacency in New Product Learning (2002)Prior Knowledge and Complacen…Knowledge Calibration: What Consumers Know and What They Think They Know (2000)Knowledge Calibration: What C…Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments. (1999)Unskilled and unaware of it: …Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…The Assessment of Alternative Measures of Consumer Expertise (1996)The Assessment of Alternative…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Assessment of covariation by humans and animals: The joint influence of prior expectations and current situational information. (1984)Assessment of covariation by …Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…Enotourist satisfaction: A multidimensional approach (2025)Enotourist satisfaction: A mu…The Framing of Decisions and the Psychology of Choice (1981)Frontiers of Entrepreneurship Research (2004)Entrepreneurial Action And The Role Of Uncertainty In The Theory Of The Entrepreneur (2006)Causation and effectuation processes: A validation study (2009)The entrepreneur–environment nexus: Uncertainty, innovation, and allocation (2010)The Psychology of Entrepreneurship (2014)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Limited-dependent and qualitative variables in econometrics (1983)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Using Online Conversations to Study Word-of-Mouth Communication (2004)What Makes Online Content Viral? (2011)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Possessions and the Extended Self (1988)Thinking, Fast and Slow (2011)“Wii Will Rock You!” The Use and Effect of Figurative Language in Consumer Reviews of Hedonic and Utilitarian Consumption (2013)Gamification and Mobile Marketing Effectiveness (2016)What Drives Consumer Shopping Behavior in Live Streaming Commerce (2020)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Individual differences in reasoning: Implications for the rationality debate? (2000)Representativeness Revisited: Attribute Substitution in Intuitive Judgment (2002)Heuristics and Biases: The Psychology of Intuitive Judgment (2004)Availability: A heuristic for judging frequency and probability (1973)The case for motivated reasoning. (1990)Overconfidence and Excess Entry: An Experimental Approach (1999)The Role of Representative Design in an Ecological Approach to Cognition. (2004)Understanding luxury consumption in China: Consumer perceptions of best-known brands (2011)The Commitment-Trust Theory of Relationship Marketing (1994)The Behavioral Consequences of Service Quality (1996)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Toward a theory of customer engagement marketing (2016)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Users of the world, unite! The challenges and opportunities of Social Media (2009)PLS-SEM: Indeed a Silver Bullet (2011)Customer engagement and the relationship between involvement, engagement, self-brand connection and brand usage intent (2017)The Role of Social Media Content Format and Platform in Users’ Engagement Behavior (2020)Past, present, and future of customer engagement (2021)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)An Information Processing Theory of Consumer Choice (1979)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)
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References

  • 1999Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments.7,694 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 1998Customer Satisfaction and Word of Mouth2,105 cited
  • 2016Customer engagement: the construct, antecedents, and consequences1,760 cited
  • 2008Effectual versus predictive logics in entrepreneurial decision-making: Differences between experts and novices829 cited
  • 2000Knowledge Calibration: What Consumers Know and What They Think They Know829 cited
  • 2016Customer engagement with tourism social media brands812 cited
  • 2012Pleasure principles: A review of research on hedonic consumption686 cited
  • 1984Assessment of covariation by humans and animals: The joint influence of prior expectations and current situational information.608 cited
  • 1996The Assessment of Alternative Measures of Consumer Expertise437 cited
  • 2010Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context420 cited
  • 2020A meta‐analysis of customer engagement behaviour280 cited

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  • 2002Prior Knowledge and Complacency in New Product Learning279 cited
  • 2018Antecedents and consequences of customer brand engagement in integrated resorts223 cited
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    • 2025Enotourist satisfaction: A multidimensional approach5 cited