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ArticleAntecedents and consequences of customer brand engagement in integrated resorts

Jiseon Ahn2018

Article2018

Antecedents and consequences of customer brand engagement in integrated resorts

Jiseon Ahn · Ki‐Joon Back

223 citations·0/0 files stored·International Journal of Hospitality Management

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Consumer Behavior in Brand Consumption and Identification Customer Service Quality and Loyalty Consumer Retail Behavior Studies

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References

1996The Behavioral Consequences of Service Quality 2009\nThe use of partial least squares path modeling in international marketing 1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.2004Co-creation experiences: The next practice in value creation 1997Dimensions of Brand Personality 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?2011Customer Engagement 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions

Cited by

2019Customer experience and engagement in tourism destinations: the experiential marketing perspective 2019Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences 2021Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis 2019Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness 2019Tourism-based customer engagement: the construct, antecedents, and consequences

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Year2018

Typearticle

Published2018-05-24

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations223

Files0 public / 0

ShelfConsumer Behavior in Brand Consumption and Identification

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doi10.1016/j.ijhm.2018.05.020

openalex_workW2803283208

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