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Healing or hesitation? The impact of anthropomorphism on consumers' repair intentions for products
16 references·2 citing·54 second hop
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References

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388 cited
  • 2011It's Got the Look: The Effect of Friendly and Aggressive “Facial” Expressions on Product Liking and Sales373 cited
  • 2004Inadequate Life?Evidence of Consumer Attitudes to Product Obsolescence359 cited
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    • 2024So hard to say goodbye? A study on the impact of anthropomorphism on the retention of idle products14 cited
    • 2024Rough is durable, smooth is user-friendly: Effects of surface visual roughness on consumers’ perception and product preference10 cited