References

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• 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees529 cited
• 2003Customer attrition analysis for financial services using proportional hazard models430 cited
• 2018A machine learning framework for customer purchase prediction in the non-contractual setting267 cited
• 2018Influence of consumer reviews on online purchasing decisions in older and younger adults263 cited
• 2016A comparative analysis of data preparation algorithms for customer churn prediction: A case study in the telecommunication industry214 cited
• 2009Probability Models for Customer-Base Analysis204 cited
• 2021On the platform but will they buy? Predicting customers' purchase behavior using deep learning183 cited
• 2019Two-stage consumer credit risk modelling using heterogeneous ensemble learning182 cited
• 2014Development and application of consumer credit scoring models using profit-based classification measures179 cited
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• 2014Improved churn prediction in telecommunication industry using data mining techniques176 cited
• 2019Incorporating textual information in customer churn prediction models based on a convolutional neural network