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Co-creating Value with Cognitive Accessibility Features in Digital Services: Enablers and Barriers
16 references·0 citing·49 second hopsampled
Co-creating Value with Cognitive Accessibility Features in Digital Services: Enablers and Barriers (2024)Co-creating Value with Cognitive Accessib…Research Methods in Business Studies (2020)Research Methods in Business …Continuing the development of the public service logic: a study of value co-destruction in public services (2020)Continuing the development of…When value co-creation fails: Reasons that lead to value co-destruction (2018)When value co-creation fails:…Service robots: value co-creation and co-destruction in elderly care networks (2018)Service robots: value co-crea…Engaging customers in value co-creation or co-destruction online (2018)Engaging customers in value c…How to plan and perform a qualitative study using content analysis (2016)How to plan and perform a qua…Every cloud has a silver lining — Exploring the dark side of value co-creation in B2B service networks (2016)Every cloud has a silver lini…Antecedents to value diminution (2016)Antecedents to value diminuti…The value co-destruction process: a customer resource perspective (2013)The value co-destruction proc…Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic (2010)Not always co‐creation: intro…First steps in qualitative data analysis: transcribing (2008)First steps in qualitative da…Managing the co-creation of value (2007)Managing the co-creation of v…Identifying competitive customer value propositions in retailing (2007)Identifying competitive custo…Customer Value Creation: A Practical Framework (2007)Customer Value Creation: A Pr…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The Discovery of Grounded Theory: Strategies for Qualitative Research. 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(2020)The Tacit Dimension (1997)Co-creation experiences: The next practice in value creation (2004)Constructing grounded theory (2014)Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems (2020)Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda (2020)Corporate Digital Responsibility in Service Firms and Their Ecosystems (2022)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2016How to plan and perform a qualitative study using content analysis4,610 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2020Research Methods in Business Studies1,198 cited
  • 2007Customer Value Creation: A Practical Framework1,011 cited
  • 2011Co-creation and co-destruction: A practice-theory based study of interactive value formation899 cited
  • 2010Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic886 cited
  • 2008First steps in qualitative data analysis: transcribing479 cited
  • 2018Service robots: value co-creation and co-destruction in elderly care networks379 cited
  • 2013The value co-destruction process: a customer resource perspective286 cited
  • 2007Identifying competitive customer value propositions in retailing275 cited
  • 2018When value co-creation fails: Reasons that lead to value co-destruction250 cited
  • 2018Engaging customers in value co-creation or co-destruction online247 cited
  • 2016Every cloud has a silver lining — Exploring the dark side of value co-creation in B2B service networks198 cited
  • 2020Continuing the development of the public service logic: a study of value co-destruction in public services

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178 cited
  • 2016Antecedents to value diminution146 cited
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