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Service Quality of Amman BRT Based on User's Perceptions: A Structural Equation Modeling Approach
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Service Quality of Amman BRT Based on User's Perceptions: A Structural Equation Modeling Approach (2024)Service Quality of Amman BRT Based on Use…Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)Quality of Service in Public …Perceived service quality in bus transit service: A structural equation approach (2013)Perceived service quality in …Ridership effects of real-time bus information system: A case study in the City of Chicago (2012)Ridership effects of real-tim…Quality attributes of public transport that attract car users: A research review (2012)Quality attributes of public …The quality of service desired by public transport users (2010)The quality of service desire…Recent Developments in Bus Rapid Transit: A Review of the Literature (2010)Recent Developments in Bus Ra…Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Behavioral intentions of publ…A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)A methodology for evaluating …Service Quality Attributes Affecting Customer Satisfaction for Bus Transit (2007)Service Quality Attributes Af…Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)Reporting Structural Equation…Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture (2004)Service Quality Perceptions a…Basic Principles of Structural Equation Modeling: An Introduction to LISREL and EQS (1996)Basic Principles of Structura…Testing Structural Equation Models. (1994)Testing Structural Equation M…Building a new academic field—The case of services marketing (1993)Building a new academic field…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…Power analysis and determination of sample size for covariance structure modeling. (1996)Principles and Practice of Structural Equation Modeling (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Reporting practices in confirmatory factor analysis: An overview and some recommendations. (2009)Ten Steps in Scale Development and Reporting: A Guide for Researchers (2017)Finding latent groups in observed data: A primer on latent profile analysis in Mplus for applied researchers (2019)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)The Handbook of Research Synthesis (1995)The Handbook of Research Synthesis. (1995)Practical Meta-Analysis (2000)Car free cities: Pathway to healthy urban living (2016)Customer perceptions of quality of service in public transport: Evidence for bus transit in Scotland (2016)How does travel affect emotional well-being and life satisfaction? (2017)The Application of Electronic Computers to Factor Analysis (1960)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)The Importance of Utility Balance in Efficient Choice Designs (1996)Applied choice analysis a primer (2005)Drivers of customer satisfaction with public transport services (2015)Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution (2016)What influences satisfaction and loyalty in public transport? A review of the literature (2017)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)Public Transport Accessibility: A Literature Review (2018)The relationship between trust, HRM practices and firm performance (2005)Analysing the link between export intensity, innovation and firm size in a science-based industry (2007)Best Practices in Structural Equation Modeling (2008)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)
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References

  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1994Testing Structural Equation Models.14,120 cited
  • 2006Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review6,936 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction1,292 cited
  • 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
  • 2012Quality attributes of public transport that attract car users: A research review817 cited
  • 2010The quality of service desired by public transport users662 cited
  • 2007Service Quality Attributes Affecting Customer Satisfaction for Bus Transit608 cited
  • 1996Basic Principles of Structural Equation Modeling: An Introduction to LISREL and EQS511 cited
  • 2013Perceived service quality in bus transit service: A structural equation approach479 cited
  • 2010A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view429 cited
  • 2014Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches381 cited
  • 1993Building a new academic field—The case of services marketing375 cited
  • 2010Recent Developments in Bus Rapid Transit: A Review of the Literature

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311 cited
  • 2004Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture286 cited
  • 2012Ridership effects of real-time bus information system: A case study in the City of Chicago200 cited
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