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Service Delivery During Crises: The Effects of Organizational Capacity, Collaboration, and Public Service Motivation on Organizational Resilience
16 references·0 citing·43 second hop
Service Delivery During Crises: The Effects of Organizational Capacity, Collaboration, and Public Service Motivation on Organizational Resilience (2024)Service Delivery During Crises: The Effec…The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems (2020)The COVID-19 pandemic as a ga…The Resilient Organization (2013)The Resilient OrganizationAn Integrative Framework for Collaborative Governance (2011)An Integrative Framework for …Likert scales, levels of measurement and the “laws” of statistics (2010)Likert scales, levels of meas…Developing a capacity for organizational resilience through strategic human resource management (2010)Developing a capacity for org…Facilitated Process for Improving Organizational Resilience (2008)Facilitated Process for Impro…Collaborative Governance in Theory and Practice (2007)Collaborative Governance in T…Collaboration Processes: Inside the Black Box (2006)Collaboration Processes: Insi…Public-Service Motivation: A Multivariate Test (2000)Public-Service Motivation: A …Public Management and Policy Networks (2000)Public Management and Policy …Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity (1996)Measuring Public Service Moti…The Motivational Bases of Public Service (1990)The Motivational Bases of Pub…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Ordinal Measures in Multiple Indicator Models: A Simulation Study of Categorization Error (1983)Ordinal Measures in Multiple …Modern Factor Analysis (1969)Modern Factor AnalysisCoefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Collaborating: Finding Common Ground for Multiparty Problems (1990)Governance as theory: five propositions (1998)Deepening Democracy: Innovations in Empowered Participatory Governance (2001)Wicked Problems (2013)Designing and Implementing Cross‐Sector Collaborations: Needed and Challenging (2015)Sensemaking in Organizations (1996)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)Resilience: the concept, a literature review and future directions (2011)Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Organizational resilience: a capability-based conceptualization (2019)A Coefficient of Agreement for Nominal Scales (1960)How to analyze Likert and other rating scale data (2015)'It's Reducing a Human Being to a Percentage' (2018)AI Tools in Society: Impacts on Cognitive Offloading and the Future of Critical Thinking (2025)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables. (1991)Public-Service Motivation: Building Empirical Evidence of Incidence and Effect (1997)Revisiting the Motivational Bases of Public Service: Twenty Years of Research and an Agenda for the Future (2010)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Evolution of Cooperation (1981)Governing the Commons (1990)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)Accounting for common method variance in cross-sectional research designs. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Social Learning Theory. (1978)Social Capital in the Creation of Human Capital (1988)Bowling alone: the collapse and revival of American community (2000)Disaster Governance: Social, Political, and Economic Dimensions (2012)Collaborative Platforms as a Governance Strategy (2017)Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations (1999)The New Public Service: Serving Rather than Steering (2000)An Overview of Psychological Measurement (1978)Normative data on Revised Conners Parent and Teacher Rating Scales (1978)Exploratory Structural Equation Modeling (2009)
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539 cited
  • 2013The Resilient Organization493 cited
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