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Smart Green Nudging: Reducing Product Returns Through Digital Footprints and Causal Machine Learning
16 references·2 citing·49 second hop
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References

  • 2008Nudge: Improving Decisions About Health, Wealth and Happiness5,544 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
  • 2019How to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework2,416 cited
  • 2003Libertarian Paternalism1,874 cited
  • 2009The Debate over Doing Good: Corporate Social Performance, Strategic Marketing Levers, and Firm-Idiosyncratic Risk962 cited
  • 2019On the Rise of FinTechs: Credit Scoring Using Digital Footprints913 cited
  • 2016Digital Nudging588 cited
  • 2015Nudging – A promising tool for sustainable consumption behaviour?547 cited
  • 2019How effective is nudging? A quantitative review on the effect sizes and limits of empirical nudging studies545 cited
  • 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers506 cited
  • 2008Consumer Returns Policies and Supply Chain Performance462 cited
  • 1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
  • 2016Green nudges: Do they work? Are they ethical?408 cited
  • 1995Money back guarantees in retailing: matching products to consumer tastes368 cited
  • 2021

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Better Marketing for a Better World
298 cited
  • 2020Consumer Return Policies in Omnichannel Operations263 cited
  • Cited by

    • 2025The subtle power of nudging: consumer choice in ethical and sustainable retailing9 cited
    • 2026The Comparative Effects of Digital Green Nudging, Gamification, and Monetary Incentives on Return Motivation in E-Commerce1 cited