Article2024

Brand purpose: a literature review and BEING implementation framework

Cassandra France · Claudia Fernanda Gonzalez-Arcos · Anne-Maree O’Rourke · Amanda Spry · Bronwyn Bruce

21 citations0/0 files storedJournal of Product & Brand Management

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Organizational Strategy and Culture Consumer Behavior in Brand Consumption and Identification Corporate Identity and Reputation

Abstract

Purpose While brand purpose has gained traction in academia and industry, it overlaps with other socially-oriented branding concepts, generating confusion and criticism around what brand purpose is and how it should be implemented. This study aims to clarify conceptualisations of brand purpose and related concepts, developing a managerial framework for effective implementation and contributing a future research agenda for scholars. Design/methodology/approach The paper presents the results of a systematic literature review on brand purpose, exploring the current knowledge. A total of 202 studies from 75 journals were drawn from a wide range of databases and met the identified criteria relevant to brand purpose, published up to and including 2023. Full papers were empirically analysed using qualitative iterative thematic analysis to identify common and emerging themes and synthesise this into a framework. Findings Beyond identifying the diverse applications of brand purpose, the BEING framework is proposed. This acronym captures five principles of brand purpose: beyond profit, enduring commitment, integrated values, nurturing stakeholders and genuine action. Practical implications The BEING framework provides clear managerial guidance for implementing brand purpose, urging brand leaders to enact meaningful brand purpose and champion purpose within organisations. Social implications As more brands pursue a higher purpose, this research elucidates the meaning of brand purpose and offers an actionable framework for brands to contribute to a better world. Originality/value This work examines the related branding concepts, clarifying the brand purpose concept and offering the BEING framework to articulate essential components of effective brand purpose.

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References

2019Literature review as a research methodology: An overview and guidelines 2006Systematic Reviews in the Social Sciences 2018Qualitative research: deductive and inductive approaches to data analysis 2007Reaping relational rewards from corporate social responsibility: The role of competitive positioning 2017Review articles: purpose, process, and structure 2020Customer experience: fundamental premises and implications for research 2017“Green Marketing”: An analysis of definitions, strategy steps, and tools through a systematic review of the literature 2020Brands Taking a Stand: Authentic Brand Activism or Woke Washing?

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