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Customer adoption of robot: Synergizing customer acceptance of robot-assisted retail technologies
16 references·5 citing·29 second hopsampled
Customer adoption of robot: Synergizing customer acceptance of robot-assisted retail technologies (2024)Customer adoption of robot: Synergizing c…Estimation issues with PLS and CBSEM: Where the bias lies! (2016)Estimation issues with PLS an…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Acceptance of Healthcare Robots for the Older Population: Review and Future Directions (2009)Acceptance of Healthcare Robo…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Technology Acceptance Model 3…Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots (2008)Measurement Instruments for t…Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)The Relative Importance of Pe…A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…The psychological origins of perceived usefulness and ease-of-use (1999)The psychological origins of …A Model of the Antecedents of Perceived Ease of Use: Development and Test (1996)A Model of the Antecedents of…Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication (1992)Perceived Usefulness, Ease of…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Perceived AI Consumer-Driven Decision Integrity: Assessing Mediating Effect of Cognitive Load and Response Bias (2025)Perceived AI Consumer-Driven …Evaluating the Impact of Sustainability Practices on Customer Relationship Quality: An SEM-PLS Approach to Align with SDG (2025)Evaluating the Impact of Sust…Driving Sustainable Entrepreneurship Through AI and Knowledge Management: Evidence from SMEs in Emerging Economies (2025)Driving Sustainable Entrepren…Determinants of consumers’ intentions to use smart home devices from the perspective of perceived value: A mixed SEM, NCA, and fsQCA study (2025)Determinants of consumers’ in…Appraisal factors of sustainable purchase intentions in online shopping platform context: PLS-SEM with theory extensions (2024)Appraisal factors of sustaina…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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(2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)The theory of planned behavior (1991)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Coefficient Alpha and the Internal Structure of Tests (1951)Structural Equations with Latent Variables. (1991)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 2008Technology Acceptance Model 3 and a Research Agenda on Interventions8,138 cited
  • 1996A Model of the Antecedents of Perceived Ease of Use: Development and Test3,799 cited
  • 2008Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots3,190 cited
  • 1992Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication3,083 cited
  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 2000The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption1,833 cited
  • 2016Estimation issues with PLS and CBSEM: Where the bias lies!

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1,803 cited
  • 1999The psychological origins of perceived usefulness and ease-of-use1,111 cited
  • 2009Acceptance of Healthcare Robots for the Older Population: Review and Future Directions884 cited
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    • 2024Appraisal factors of sustainable purchase intentions in online shopping platform context: PLS-SEM with theory extensions16 cited
    • 2025Determinants of consumers’ intentions to use smart home devices from the perspective of perceived value: A mixed SEM, NCA, and fsQCA study11 cited
    • 2025Driving Sustainable Entrepreneurship Through AI and Knowledge Management: Evidence from SMEs in Emerging Economies9 cited