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Soft Skills and Interpersonal Skills for Tourism and Hospitality Industry · Study

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ChapterSoft Skills and Interpersonal Skills for Tourism and Hospitality Industry

Sarah Hussain2024

Chapter2024

Soft Skills and Interpersonal Skills for Tourism and Hospitality Industry

Sarah Hussain · Gagandeep Soni · Firdous Ahmad Shah

11 citations·0/0 files stored·Springer international handbooks of education

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Hospitality and Tourism Education Social Skills and Education Emotional Labor in Professions

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References

2003Cultural Ways of Learning: Individual Traits or Repertoires of Practice 2000Emotions and Leadership: The Role of Emotional Intelligence 2012Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace 2000Adaptability in the workplace: Development of a taxonomy of adaptive performance.2007Emerging Positive Organizational Behavior 1986Organizing for Innovation 2007Understanding customer experience.2001Overcoming cultural barriers to sharing knowledge

Cited by

2024Hotel management education: Predicting practical creativity self-efficacy through design thinking disposition and information literacy 2025Boost Hospitality Management through Social Media: Applications in Higher Education 2025Affective Domain of Learning and Perceived Acquisition of Soft Skills Among Tourism and Hospitality Diploma Students in Nairobi County: The Moderating Influence of Course Enrolled

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2023Soft Skills and Interpersonal Skills for Tourism and Hospitality Industrychapter · 25 shared references 2021IMPORTANCE OF SOFT SKILLS AND COMMUNICATION SKILLS IN TOURISM: VIEWPOINT FROM TOURISTS AND FUTURE TOURISM EMPLOYEESother · 5 shared references 2023Employee communication and soft skills influencing tourists’ satisfactionarticle · 4 shared references 2020Soft Skills vs. Hard Skills in Tourismchapter · 4 shared references 2024Habilidades sociales en los empleados del sector turístico: un análisis de la situación actual y la necesidad de desarrollo futuroarticle · 4 shared references 2013How resilient is the (future) workforce in C hina? A study of the banking sector and implications for human resource developmentarticle · 3 shared references

Details

Year2024

Typechapter

Published2024-01-01

VenueSpringer international handbooks of education

ISSN-L2197-1951

Languageen

Citations11

Files0 public / 0

ShelfHospitality and Tourism Education

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doi10.1007/978-981-97-4318-6_7

openalex_workW4402942869

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