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Strategic Management of Multiculturalism for Social Sustainability in Hospitality Services: The Case of Hotels in Athens
16 references·2 citing·52 second hop
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(2012)Which CEO Characteristics and…The Benefits of Climate for Inclusion for Gender-Diverse Groups (2012)The Benefits of Climate for I…Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross‐Border Leadership Effectiveness in a Globalized World (2011)Beyond General Intelligence (…The social dimension of sustainable development: Defining urban social sustainability (2009)The social dimension of susta…Managing diversity through human resource management: an international perspective and conceptual framework (2009)Managing diversity through hu…Does Team Building Work? (2009)Does Team Building Work?Culture + Intelligence (2005)Culture + IntelligenceCultural Intelligence (2003)Cultural IntelligenceCultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes (2001)Cultural Diversity at Work: T…ESG Scores as Indicators of Green Business Strategies and Their Impact on Financial Performance in Tourism Services: Evidence from Worldwide Listed Firms (2025)ESG Scores as Indicators of G…Penny-Wise Acumen in Costonomics: Transforming Costs into Entrepreneurial Gold Through Smart Financial Management (2024)Penny-Wise Acumen in Costonom…THE PEOPLE MAKE THE PLACE (1987)Managing cultural diversity: implications for organizational competitiveness (1991)Human Resource Systems and Sustained Competitive Advantage: A Competency-Based Perspective (1994)Effects of socially responsible human resource management on employee organizational commitment (2011)Mapping Human Resource Management: Reviewing the field and charting future directions (2016)The role of diversity in organizational resilience: a theoretical framework (2019)Dynamic capabilities and strategic management (1997)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Firm resources and sustained competitive advantage (2004)Coopetition in New Product Development Alliances: Advantages and Tensions for Incremental and Radical Innovation (2017)The interplay of competition and cooperation (2018)Circular economy business models: The state of research and avenues ahead (2020)Social Capital in the Creation of Human Capital (1988)Bowling alone (2000)Social Capital in the Creation of Human Capital (2000)Making connections: a review of supply chain management and sustainability literature (2012)Social Sustainability: A New Conceptual Framework (2017)Using the sustainable development goals towards a better understanding of sustainability challenges (2018)Co-creation experiences: The next practice in value creation (2004)Antecedents and consequences of employee engagement (2006)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding (2016)Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty (2016)Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model (2020)Handbook of Industrial and Organizational Psychology. 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References

  • 2001Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes2,429 cited
  • 2009The social dimension of sustainable development: Defining urban social sustainability1,933 cited
  • 2003Cultural Intelligence1,904 cited
  • 2012The Benefits of Climate for Inclusion for Gender-Diverse Groups1,353 cited
  • 2012Which CEO Characteristics and Abilities Matter?740 cited
  • 2015Coopetition: a systematic review, synthesis, and future research directions711 cited
  • 2015Customer loyalty: a review and future directions with a special focus on the hospitality industry620 cited
  • 2009Managing diversity through human resource management: an international perspective and conceptual framework534 cited
  • 2011Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross‐Border Leadership Effectiveness in a Globalized World442 cited
  • 2016Why diversity programs fail433 cited
  • 2009Does Team Building Work?383 cited
  • 2015Human resources in tourism: Still waiting for change? – A 2015 reprise378 cited
  • 2016The Promise of Diversity Management for Climate of Inclusion: A State-of-the-Art Review and Meta-Analysis336 cited
  • 2015Cultural intelligence: A theory-based, short form measure303 cited

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  • 2013Going Global: Developing Management Students' Cultural Intelligence and Global Identity in Culturally Diverse Virtual Teams302 cited
  • 2005Culture + Intelligence279 cited
  • Cited by

    • 2025ESG Scores as Indicators of Green Business Strategies and Their Impact on Financial Performance in Tourism Services: Evidence from Worldwide Listed Firms29 cited
    • 2024Penny-Wise Acumen in Costonomics: Transforming Costs into Entrepreneurial Gold Through Smart Financial Management12 cited