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From an emotional experience of mobile food shopping to continued purchase intention: moderating role of e-user expertise
16 references·0 citing·42 second hop
From an emotional experience of mobile food shopping to continued purchase intention: moderating role of e-user expertise (2024)From an emotional experience of mobile fo…Why do people purchase from food delivery apps? A consumer value perspective (2021)Why do people purchase from f…The value proposition of food delivery apps from the perspective of theory of consumption value (2021)The value proposition of food…Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions (2021)Revisiting food delivery apps…What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? (2020)What factors determining cust…Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse (2019)Mobile food ordering apps: An…Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Consumer experiences, attitud…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Shopping motivations on Internet: A study based on utilitarian and hedonic value (2007)Shopping motivations on Inter…How to facilitate immersion in a consumption experience: appropriation operations and service elements (2006)How to facilitate immersion i…Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Hedonic and utilitarian shopp…Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…Adapting the SERVQUAL scale to hospital services: an empirical investigation. (1992)Adapting the SERVQUAL scale t…Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Hedonic shopping motivations (2003)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies (2015)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry (2010)Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)A theory of human motivation. (1943)Motivation and Personality (1997)Consumer perceived value: The development of a multiple item scale (2001)Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Diffusion of Innovations 1 (2019)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing (2019)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)PLS-SEM: Indeed a Silver Bullet (2011)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)The theory of planned behavior (1991)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)An Information Processing Theory of Consumer Choice (1979)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)SERVQUAL revisited: a critical review of service quality (1996)Logistics Service Quality as a Segment-Customized Process (2001)Measuring Service Quality in E-Retailing (2006)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 1992Adapting the SERVQUAL scale to hospital services: an empirical investigation.1,236 cited
  • 2006Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes969 cited
  • 2016Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services912 cited
  • 2007Shopping motivations on Internet: A study based on utilitarian and hedonic value791 cited
  • 2019Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse782 cited
  • 2020What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?477 cited
  • 2021

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The value proposition of food delivery apps from the perspective of theory of consumption value
377 cited
  • 2006How to facilitate immersion in a consumption experience: appropriation operations and service elements287 cited
  • 2021Why do people purchase from food delivery apps? A consumer value perspective258 cited
  • 2021Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions244 cited
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