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Configuring social assistance: conceptualizations and implications of the adoption of robotic process automation in the Swedish personal social services
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Configuring social assistance: conceptualizations and implications of the adoption of robotic process automation in the Swedish personal social services (2024)Configuring social assistance: conceptual…Thematic Analysis (2022)Thematic AnalysisPromoting the digital future: the construction of digital automation in Swedish policy discourse on social assistance (2022)Promoting the digital future:…Decision support and algorithmic support: the construction of algorithms and professional discretion in social work (2022)Decision support and algorith…Unpacking the digitalisation of public services: Configuring work during automation in local government (2021)Unpacking the digitalisation …Digital government transformation: A structural equation modelling analysis of driving and impeding factors (2021)Digital government transforma…The Role of Discretion in the Age of Automation (2020)The Role of Discretion in the…Digital Discretion: Unpacking Human and Technological Agency in Automated Decision Making in Sweden’s Social Services (2020)Digital Discretion: Unpacking…Datafied child welfare services: unpacking politics, economics and power (2020)Datafied child welfare servic…Making welfare conditional: A street‐level perspective (2019)Making welfare conditional: A…The transformation of work in digitized public sector organizations (2018)The transformation of work in…Generative Innovation: A Comparison of Lightweight and Heavyweight IT (2016)Generative Innovation: A Comp…Abductive Analysis (2014)Abductive AnalysisSociomaterial Practices: Exploring Technology at Work (2007)Sociomaterial Practices: Expl…Pessimism, Computer Failure, and Information Systems Development in the Public Sector (2007)Pessimism, Computer Failure, …From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control (2002)From Street‐Level to System‐L…Human Services as Complex Organizations. 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References

  • 2022Thematic Analysis5,980 cited
  • 2007Sociomaterial Practices: Exploring Technology at Work3,243 cited
  • 2014Abductive Analysis1,748 cited
  • 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control1,104 cited
  • 1993Human Services as Complex Organizations.837 cited
  • 2007Pessimism, Computer Failure, and Information Systems Development in the Public Sector283 cited
  • 2021Digital government transformation: A structural equation modelling analysis of driving and impeding factors262 cited
  • 2016Generative Innovation: A Comparison of Lightweight and Heavyweight IT174 cited
  • 2020Digital Discretion: Unpacking Human and Technological Agency in Automated Decision Making in Sweden’s Social Services139 cited
  • 2021Unpacking the digitalisation of public services: Configuring work during automation in local government128 cited
  • 2018The transformation of work in digitized public sector organizations101 cited
  • 2020Datafied child welfare services: unpacking politics, economics and power89 cited
  • 2019Making welfare conditional: A street‐level perspective67 cited
  • 2020The Role of Discretion in the Age of Automation61 cited

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2022
Promoting the digital future: the construction of digital automation in Swedish policy discourse on social assistance
48 cited
  • 2022Decision support and algorithmic support: the construction of algorithms and professional discretion in social work40 cited
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