From facilitation coaching style to adaptive performance in health care: a serial mediation model

Abstract

Purpose Although several studies evidence the positive outcomes of facilitation coaching style in various professional settings, it has received less attention in the health-care context. Thus, drawing on previous research and the tenets of Self-Determination Theory (Deci and Ryan, 1985), Job Demands-Resources Theory (Demerouti et al., 2001) and Conservation of Resources Theory (Hobfoll, 1989), this study aims to investigate the relationship between facilitation coaching style and adaptive performance in health-care professionals, considering a serial mediation mechanism in which job-related anxiety and informal field-based learning are antecedents of positive psychological capital (PsyCap). Design/methodology/approach Self-reported data were collected from 253 Romanian health-care professionals using a cross-sectional research design. Findings The authors found that facilitation coaching style reduces job-related anxiety and promotes informal field-based learning, thereby improving PsyCap and, ultimately, contributing to higher adaptive performance. Originality/value These results emphasize the critical role of facilitation coaching style in the health-care sector and provide actionable insights for health-care organizations seeking to enhance their staff’s adaptive performance and, consequently, patient care.

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