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Assessing The Importance of Pinduoduo E-commerce Platform’s Cross-border Service Quality in Thailand to The Shopping Frequency of Chinese Students at Chiang Mai University
11 references·0 citing·48 second hop
Assessing The Importance of Pinduoduo E-commerce Platform’s Cross-border Service Quality in Thailand to The Shopping Frequency of Chinese Students at Chiang Mai University (2025)Assessing The Importance of Pinduoduo E-c…The Role of Platform Quality on Consumer Purchase Intention in the Context of Cross-Border E-Commerce: The Evidence from Africa (2023)The Role of Platform Quality …Improving the service quality of cross-border e-commerce: How to understand online consumer reviews from a cultural differences perspective (2023)Improving the service quality…The Impact of Logistics Service Quality of Cross Border E-Commerce Business on Customer Satisfaction (2022)The Impact of Logistics Servi…Factors Influencing Purchase Decision of Chinese Consumer under Live Streaming E-Commerce Model (2021)Factors Influencing Purchase …E-Commerce Logistics Service Quality (2021)E-Commerce Logistics Service …Research on Improving the Service Quality of B2C Cross-Border E-Commerce Enterprises (2019)Research on Improving the Ser…Developing e-service quality scales: A literature review (2010)Developing e-service quality …Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context (2005)Do Satisfied Customers Buy Mo…E-S-QUAL (2004)E-S-QUALService Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…Determining Sample Size for Research Activities (1970)Determining Sample Size for R…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A combined fuzzy AHP and fuzzy TOPSIS based strategic analysis of electronic service quality in healthcare industry (2011)Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers (2015)eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)An Updated and Streamlined Technology Readiness Index (2014)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)Understanding Customer Experience Throughout the Customer Journey (2016)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Do Intentions Really Predict Behavior? Self-Generated Validity Effects in Survey Research (2005)Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. (2009)Customer-to-Customer Interactions: Broadening the Scope of Word of Mouth Research (2010)An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Determinants of Customer Satisfaction (1982)Production-Line Approach to Service (2012)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Principles and Practice of Structural Equation Modeling (2012)Assessment of Service Quality and Innovation in Developing Customer Loyalty; The mediating role of Customer Commitment and Satisfaction (2023)An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention (2024)The influence of cost on customer satisfaction in e-commerce logistics: Mediating roles of service quality, technology usage, transportation time, and production condition (2025)Abnormality as a positive characteristic: The development and validation of a scale measuring need for uniqueness. (1977)Interactivity and vividness effects on social presence and involvement with a web-based advertisement (2003)How live streaming influences purchase intentions in social commerce: An IT affordance perspective (2019)EXPLORING THE FACTORS THAT IMPACT IMPULSE PURCHASE INTENTION IN TIKTOK LIVE STREAMING SHOPPING IN INDONESIA (2024)Information Systems Success: The Quest for the Dependent Variable (1992)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Determinants of Continuous Usage Intention in Community Group Buying Platform in China: Based on the Information System Success Model and the Expanded Technology Acceptance Model (2023)Consumers’ Behavioral Willingness to Use Green Financial Products: An Empirical Study within a Theoretical Framework (2024)Food delivery competition in the digital economy: Price war strategy in a developing country (2024)Measuring Service Quality: A Reexamination and Extension (1992)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Evolutionary Game Analysis of Cross-Border E-Commerce Logistics Alliance Subject Considering Supply Chain Disruption Risk (2023)Intelligent Prediction of Cross-Border E-Commerce Customer Satisfaction Using Deep Learning Embeddings (2024)Differences of Consumer Reviews and Consumer Satisfaction on Cross-Border E-Commerce Platforms: A Text Mining Analysis Based on Cross-Cultural Perspective (2025)The impact of culture and governance on corporate social reporting (2005)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)Sample Size for Survey Research: Review and Recommendations (2020)
this work references cited by second hop

References

  • 1970Determining Sample Size for Research Activities18,904 cited
  • 2004E-S-QUAL3,962 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 2005Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context943 cited
  • 2010Developing e-service quality scales: A literature review414 cited
  • 2021E-Commerce Logistics Service Quality73 cited
  • 2023The Role of Platform Quality on Consumer Purchase Intention in the Context of Cross-Border E-Commerce: The Evidence from Africa54 cited
  • 2021Factors Influencing Purchase Decision of Chinese Consumer under Live Streaming E-Commerce Model37 cited
  • 2023Improving the service quality of cross-border e-commerce: How to understand online consumer reviews from a cultural differences perspective24 cited
  • 2019Research on Improving the Service Quality of B2C Cross-Border E-Commerce Enterprises3 cited
  • 2022The Impact of Logistics Service Quality of Cross Border E-Commerce Business on Customer Satisfaction2 cited

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