SZodixStudyAcademic Library
DashboardShelvesOpen accessMy libraryInboxNotesWriteLearnAlerts
More
Ask your libraryNotificationsQuick citeReview
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Dynamic product quality improvement using social media data and competitor-based Kano model
16 references·0 citing·48 second hop
Dynamic product quality improvement using social media data and competitor-based Kano model (2025)Dynamic product quality improvement using…Using supplementary reviews to improve customer requirement identification and product design development (2023)Using supplementary reviews t…Service failure monitoring via multivariate multiple linear regression profile schemes with dimensionality reduction (2023)Service failure monitoring vi…Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis (2023)Requirement analysis and serv…Using neutral sentiment reviews to improve customer requirement identification and product design strategies (2022)Using neutral sentiment revie…Revealing the dual importance and Kano type of attributes through customer review analytics (2022)Revealing the dual importance…An analysis method of dynamic requirement change in product design (2022)An analysis method of dynamic…Using the Kano model to analyze the user interface needs of middle-aged and older adults in mobile reading (2021)Using the Kano model to analy…Revising the Kano model for designing an employee compensation system (2019)Revising the Kano model for d…Verifying dynamic Kano’s model to support new product/service development (2018)Verifying dynamic Kano’s mode…Aspect-based Kano categorization (2018)Aspect-based Kano categorizat…Revising satisfaction and dissatisfaction indexes of the Kano model by reclassifying indifference requirements (2017)Revising satisfaction and dis…Determining the Critical Factors of Radical Innovation Using an Integrated Model of Fuzzy Analytic Hierarchy Process-Fuzzy Kano With a Case Study in Mobarakeh Steel Company (2017)Determining the Critical Fact…Classifying customer requirements using Kano model and Kano map: the case of hospital services (2017)Classifying customer requirem…Mining customer requirements from online reviews: A product improvement perspective (2016)Mining customer requirements …Development of the Kano model (2011)Development of the Kano modelAttractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Servqual : a multiple-item scale for measuring customer perceptions of service quality (1986)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry (2015)Is organizational citizenship behavior an attractive behavior for managers? A Kano model approach (2015)Design of walking aids for the elderly based on the Kano-AHP-FEC method (2025)Fuzzy sets (1965)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Fuzzy sets (1996)Sustainable supplier selection criteria classification for Indian iron and steel industry: a fuzzy modified Kano model approach (2019)A method for product form design of integrating interactive genetic algorithm with the interval hesitation time and user satisfaction (2020)Cultivating product innovation performance through creativity: the impact of organizational agility and flexibility under technological turbulence (2021)Beyond the hype: Big data concepts, methods, and analytics (2014)PRODUCT DESIGN AND DEVELOPMENT (2018)MODELLING CONSUMER SATISFACTION BASED ON ONLINE REVIEWS USING THE IMPROVED KANO MODEL FROM THE PERSPECTIVE OF RISK ATTITUDE AND ASPIRATION (2021)An online reviews-driven large-scale group decision making approach for evaluating user satisfaction of sharing accommodation (2022)Examining product quality and competitiveness via online reviews: An integrated approach of importance performance competitor analysis and Kano model (2024)Importance-Performance Analysis (1977)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)Classifying travellers’ requirements from online reviews: an improved Kano model (2023)UNISON framework for user requirement elicitation and classification of smart product-service system (2023)User requirements analysis of new energy vehicles based on improved Kano model (2024)Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Design of breastfeeding chairs for maternity rooms based on Kano-AHP-QFD: User requirement-driven design approach (2024)How to obtain customer requirements for each stage of the product life cycle from online reviews: Using mobile phones as an example (2024)User requirement modeling and evolutionary analysis based on review data: Supporting the design upgrade of product attributes (2024)The Measurement of Observer Agreement for Categorical Data (1977)Prospect Theory: An Analysis of Decision under Risk (1979)A New QFD-CE Method for Considering the Concept of Sustainable Development and Circular Economy (2023)A knowledge graph-enabled multi-domain mapping approach supporting product rapid design: A case study of new energy vehicles (2024)Mine Your Own Business: Market-Structure Surveillance Through Text Mining (2012)On the Go: How Mobile Shopping Affects Customer Purchase Behavior (2015)Uniting the Tribes: Using Text for Marketing Insight (2019)Consumers' attitudes and purchase intentions toward food ordering via online platforms (2024)Determining directions of service quality management using online review mining with interpretable machine learning (2024)Adaptation of e-commerce retailing to enhance customer satisfaction within a dynamical system under transfer of risk (2025)The Asymmetric Impact of Negative and Positive Attribute-Level Performance on Overall Satisfaction and Repurchase Intentions (1998)Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud (2016)A data-driven design parameter recommendation approach based on personalized requirements for product conceptual design (2025)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)A multidisciplinary perspective of big data in management research (2017)Big Data Analytics: A Review on Theoretical Contributions and Tools Used in Literature (2017)Helpfulness of online reviews: Examining review informativeness and classification thresholds by search products and experience products (2019)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)
this work references cited by second hop

References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2016Mining customer requirements from online reviews: A product improvement perspective334 cited
  • 2023Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis66 cited
  • 2022Using neutral sentiment reviews to improve customer requirement identification and product design strategies61 cited
  • 2022Revealing the dual importance and Kano type of attributes through customer review analytics53 cited
  • 2022An analysis method of dynamic requirement change in product design49 cited
  • 2018Aspect-based Kano categorization40 cited
  • 2011Development of the Kano model39 cited
  • 2017Determining the Critical Factors of Radical Innovation Using an Integrated Model of Fuzzy Analytic Hierarchy Process-Fuzzy Kano With a Case Study in Mobarakeh Steel Company39 cited
  • 2023Using supplementary reviews to improve customer requirement identification and product design development36 cited
  • 2021Using the Kano model to analyze the user interface needs of middle-aged and older adults in mobile reading32 cited
  • 2017Revising satisfaction and dissatisfaction indexes of the Kano model by reclassifying indifference requirements28 cited
  • 2019Revising the Kano model for designing an employee compensation system20 cited
  • 2018

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Verifying dynamic Kano’s model to support new product/service development
17 cited
  • 2017Classifying customer requirements using Kano model and Kano map: the case of hospital services17 cited
  • 2023Service failure monitoring via multivariate multiple linear regression profile schemes with dimensionality reduction16 cited
  • Cited by

    No citing works inside the corpus for this window.