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The role of training and development on enhancing work engagement and employee quality service delivery
16 references·0 citing·42 second hop
The role of training and development on enhancing work engagement and employee quality service delivery (2025)The role of training and development on e…The Impact of Talent Management on Employee Performance Mediated by Employee Engagement (2023)The Impact of Talent Manageme…Exploring the Link between Training and Development, Employee Engagement and Employee Retention (2023)Exploring the Link between Tr…The social psychology of work engagement: state of the field (2022)The social psychology of work…Job demands-resources theory in times of crises: New propositions (2022)Job demands-resources theory …Partial Least Squares Structural Equation Modeling (2021)Partial Least Squares Structu…Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Partial Least Squares Structu…An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model (2019)An integrative literature rev…Work engagement: current trends (2018)Work engagement: current tren…Work engagement in Europe (2018)Work engagement in EuropeTraining, employee engagement and employee performance: Evidence from Uganda’s health sector (2018)Training, employee engagement…Exchange and Power in Social Life (2017)Exchange and Power in Social …Job demands–resources theory: Taking stock and looking forward. (2016)Job demands–resources theory:…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)The Measurement of Engagement…Burnout and engagement at work as a function of demands and control (2001)Burnout and engagement at wor…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The measurement of experienced burnout (1981)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Burnout and Engagement in University Students (2002)Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work. (2003)Burnout: 35 years of research and practice (2009)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)The measurement of organizational commitment (1979)The will and the ways: Development and validation of an individual-differences measure of hope. (1991)The job demands-resources model of burnout. (2001)The Job Demands‐Resources model: state of the art (2007)COVID-19 and the workplace: Implications, issues, and insights for future research and action. (2020)Job Demands–Resources theory and self-regulation: new explanations and remedies for job burnout (2020)Job Demands–Resources Theory: Ten Years Later (2022)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example (2022)Progress in partial least squares structural equation modeling use in marketing research in the last decade (2022)A power primer. (1992)Handbook of Market Research (2021)A Study on Factors Influencing Designers’ Behavioral Intention in Using AI-Generated Content for Assisted Design: Perceived Anxiety, Perceived Risk, and UTAUT (2024)Investigation of the moderation effect of gender and study level on the acceptance and use of generative AI by higher education students: Comparative evidence from Poland and Egypt (2024)A Theory of Cognitive Dissonance (1957)Conservation of resources: A new attempt at conceptualizing stress. (1989)The psychological impact of quarantine and how to reduce it: rapid review of the evidence (2020)Introducing a sustainable career ecosystem: Theoretical perspectives, conceptualization, and future research agenda (2024)Study Demands–Resources Theory: Understanding Student Well-Being in Higher Education (2024)Job demands-resources and conservation of resources theories: How do they help to explain employee well-being and future job design? (2025)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Emotion regulation and psychological well-being in teacher work engagement: A case of British and Iranian English language teachers (2021)How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing (2021)Work Engagement: A meta-Analysis Using the Job Demands-Resources Model (2021)
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References

  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 2021Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R10,287 cited
  • 2002The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach9,998 cited
  • 2016Job demands–resources theory: Taking stock and looking forward.6,939 cited
  • 2021Partial Least Squares Structural Equation Modeling1,475 cited
  • 2001Burnout and engagement at work as a function of demands and control954 cited
  • 2018Work engagement: current trends783 cited
  • 2022Job demands-resources theory in times of crises: New propositions642 cited
  • 2019An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model531 cited
  • 2018Training, employee engagement and employee performance: Evidence from Uganda’s health sector275 cited
  • 2022The social psychology of work engagement: state of the field178 cited
  • 2018Work engagement in Europe121 cited
  • 2023Exploring the Link between Training and Development, Employee Engagement and Employee Retention

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31 cited
  • 2023The Impact of Talent Management on Employee Performance Mediated by Employee Engagement16 cited
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