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‘Getting better all the time’: using professional human coach competencies to evaluate the quality of AI coaching agent performance
13 references·5 citing·48 second hopsampled
‘Getting better all the time’: using professional human coach competencies to evaluate the quality of AI coaching agent performance (2025)‘Getting better all the time’: using prof…A systematic literature review of artificial intelligence (AI) in coaching: insights for future research and product development (2025)A systematic literature revie…The coach bots are coming: exploring global coaches’ attitudes and responses to the threat of AI coaching (2024)The coach bots are coming: ex…Becoming a Coach (2024)Becoming a Coach‘AI coaching’: democratising coaching service or offering an ersatz? (2024)‘AI coaching’: democratising …Competencies of Coaches that Predict Client Behavior Change (2023)Competencies of Coaches that …Can Chatbots replace human coaches? Issues and dilemmas for the coaching profession, coaching clients and for organisations (2023)Can Chatbots replace human co…Design and Formative Evaluation of a Virtual Voice-Based Coach for Problem-solving Treatment: Observational Study (2022)Design and Formative Evaluati…Comparing artificial intelligence and human coaching goal attainment efficacy (2022)Comparing artificial intellig…“Clicking vs. Writing”—The Impact of a Chatbot’s Interaction Method on the Working Alliance in AI-based Coaching (2022)“Clicking vs. Writing”—The Im…The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches (2021)The effectiveness of workplac…A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? (2018)A systematic review of execut…The Efficacy of Executive Coaching in Times of Organisational Change (2013)The Efficacy of Executive Coa…Hidden in Plain Sight: The Active Ingredients of Executive Coaching (2009)Hidden in Plain Sight: The Ac…Nothing Compares 2 U: Exploring human coach distinctiveness in an age of AI (2026)Nothing Compares 2 U: Explori…Exploring artificial intelligence coaching’s role in translating business training into real-world applications (2026)Exploring artificial intellig…Designing AI coaches: a scoping review (2026)Designing AI coaches: a scopi…Are You Having a Laugh? Exploring Human Coach Distinctiveness in an Age of AI: An IPA Study of the Role of Humor in Coaching (2026)Are You Having a Laugh? Explo…Human coaches and AI coaching agents: an exploratory quasi-experimental study of workplace client attitudes (2025)Human coaches and AI coaching…The generalizability of the psychoanalytic concept of the working alliance. 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(1989)The media equation: how people treat computers, television, and new media like real people and places (1997)Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial (2017)It's a match! The role of coach–coachee fit for working alliance and effectiveness of coaching (2024)Unearthing AI coaching chatbots capabilities for professional coaching: a systematic literature review (2024)A randomised controlled comparison of the effectiveness of human and AI chatbot coaching with goal attainment, wellbeing and self-efficacy (2026)Goal constructs in psychology: Structure, process, and content. (1996)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)G*Power 3: A flexible statistical power analysis program for the social, behavioral, and biomedical sciences (2007)Artificial Intelligence (AI) Coaching: Redefining People Development and Organizational Performance (2024)The second machine age: work, progress, and prosperity in a time of brilliant technologies (2015)Next generation digital platforms : toward human-AI hybrids (2019)Coaching education: Wake up to the new digital and AI coaching revolution! (2023)Coaching Copilot: Blended Form of an LLM-Powered Chatbot and a Human Coach to Effectively Support Self-Reflection for Leadership Growth (2024)Philosophical Writings of Peirce (1955)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope (2023)Artificial intelligence coach bots: coaches’ perceptions of potential future impacts on professional coaching, a qualitative study (2025)Coaching 5.0, coaching for the fifth industrial revolution (2025)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Behavioral inhibition, behavioral activation, and affective responses to impending reward and punishment: The BIS/BAS Scales. (1994)The future of employment: How susceptible are jobs to computerisation? (2016)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)The PRISMA 2020 statement: an updated guideline for reporting systematic reviews (2021)What Does Success Look Like? Catalyzing Meeting Intentionality with AI-Assisted Prospective Reflection (2025)
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References

  • 2018A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most?253 cited
  • 2013The Efficacy of Executive Coaching in Times of Organisational Change226 cited
  • 2009Hidden in Plain Sight: The Active Ingredients of Executive Coaching178 cited
  • 2022Comparing artificial intelligence and human coaching goal attainment efficacy147 cited
  • 2021The effectiveness of workplace coaching: a meta-analysis of contemporary psychologically informed coaching approaches121 cited
  • 2025A systematic literature review of artificial intelligence (AI) in coaching: insights for future research and product development49 cited
  • 2023Can Chatbots replace human coaches? Issues and dilemmas for the coaching profession, coaching clients and for organisations47 cited
  • 2024‘AI coaching’: democratising coaching service or offering an ersatz?46 cited
  • 2024The coach bots are coming: exploring global coaches’ attitudes and responses to the threat of AI coaching42 cited
  • 2022“Clicking vs. Writing”—The Impact of a Chatbot’s Interaction Method on the Working Alliance in AI-based Coaching33 cited
  • 2023Competencies of Coaches that Predict Client Behavior Change27 cited
  • 2022Design and Formative Evaluation of a Virtual Voice-Based Coach for Problem-solving Treatment: Observational Study20 cited
  • 2024Becoming a Coach18 cited

Cited by

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  • 2025Human coaches and AI coaching agents: an exploratory quasi-experimental study of workplace client attitudes12 cited
  • 2026Exploring artificial intelligence coaching’s role in translating business training into real-world applications2 cited
  • 2026Designing AI coaches: a scoping review2 cited
  • 2026Nothing Compares 2 U: Exploring human coach distinctiveness in an age of AI1 cited
  • 2026Are You Having a Laugh? Exploring Human Coach Distinctiveness in an Age of AI: An IPA Study of the Role of Humor in Coaching1 cited