References

• 1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
• 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control1,104 cited
• 2006Leadership, Ethics and Responsibility to the Other230 cited
• 2006The Ethics Primer for Public Administrators in Government and Nonprofit Organizations165 cited
• 2019Discrimination in the United States: Experiences of Asian Americans112 cited
• 2019Discretion and Bureaucracy49 cited
• 2014Handbook of Critical Incident Analysis43 cited
• 2007Integrating Social Equity into the Core Human Resource Management Course31 cited
• 2010Safeguarding the Public Trust: Can Administrative Ethics Be Taught?28 cited
• 2022Meet the New Es: Empathy, Engagement, Equity, and Ethics in Public Administration27 cited
• 2024Why Don't South Asians in the U.S. Count As “Asian”?: Global and Local Factors Shaping Anti‐South Asian Racism in the United States*24 cited
• 2008Backlash: South Asian Immigrant Voices on the Margins18 cited
• 2019Administrative decision-making amid competing public sector values: Confederate statue removal in Baltimore, Maryland8 cited
• 2025Antecedents of an Inclusive Leader in Public Organizations: A Macro and Micro Perspective