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Discovering the dynamics of metro satisfaction: Insights from the Tyne and Wear metro experience
16 references·0 citing·31 second hop
Discovering the dynamics of metro satisfaction: Insights from the Tyne and Wear metro experience (2025)Discovering the dynamics of metro satisfa…Rethinking some of the rethinking of partial least squares (2019)Rethinking some of the rethin…Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Assessing measurement model q…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Using PLS path modeling in new technology research: updated guidelines (2016)Using PLS path modeling in ne…Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit (2016)Enjoying loyalty: The relatio…Sustainable Urban Transport in the Developing World: Beyond Megacities (2015)Sustainable Urban Transport i…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…Consistent and asymptotically normal PLS estimators for linear structural equations (2014)Consistent and asymptotically…Perceived service quality in bus transit service: A structural equation approach (2013)Perceived service quality in …PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Behavioral intentions of publ…Public transit user satisfaction: Variability and policy implications (2008)Public transit user satisfact…Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan (2008)Investigating structural rela…Understanding attitudes towards public transport and private car: A qualitative study (2007)Understanding attitudes towar…Factors influencing light-rail station boardings in the United States (2004)Factors influencing light-rai…Modern Methods for Business Research (1998)Modern Methods for Business R…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The theory of planned behavior (1991)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)Travel and Subjective Well-Being: A Focus on Findings, Methods and Future Research Needs (2013)The happy commuter: A comparison of commuter satisfaction across modes (2014)The Discovery of Grounded Theory (2017)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)What influences satisfaction and loyalty in public transport? A review of the literature (2017)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Use of partial least squares (PLS) in strategic management research: a review of four recent studies (1999)\nThe use of partial least squares path modeling in international marketing (2009)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Bridging Design and Behavioral Research With Variance-Based Structural Equation Modeling (2017)Partial Least Squares Structural Equation Modeling (2021)Improving PLS-SEM use for business marketing research (2023)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (2017)Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of Structural Equation Modeling (2012)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)An Introduction to Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (2021)Progress in partial least squares structural equation modeling use in marketing research in the last decade (2022)
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References

  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 2011PLS-SEM: Indeed a Silver Bullet21,614 cited
  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2016Using PLS path modeling in new technology research: updated guidelines7,156 cited
  • 1998Modern Methods for Business Research6,534 cited
  • 2019Assessing measurement model quality in PLS-SEM using confirmatory composite analysis5,439 cited
  • 2019Rethinking some of the rethinking of partial least squares1,690 cited
  • 2014Consistent and asymptotically normal PLS estimators for linear structural equations1,208 cited
  • 2007Understanding attitudes towards public transport and private car: A qualitative study1,200 cited
  • 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
  • 2015Sustainable Urban Transport in the Developing World: Beyond Megacities662 cited
  • 2008Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan591 cited
  • 2008Public transit user satisfaction: Variability and policy implications528 cited
  • 2013Perceived service quality in bus transit service: A structural equation approach

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479 cited
  • 2004Factors influencing light-rail station boardings in the United States443 cited
  • 2016Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit274 cited
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