An empirical study on the impact of organizational culture dimensions on employees’ performance through organizational support in the IT industry

Abstract

Organizational culture serves as a vital catalyst in enhancing overall productivity within organizations. It plays a significant role in social control, influencing employees' behavior, thoughts, beliefs, and attitudes through shared values and assumptions. Research highlights that a strong organizational culture directly affects employee productivity and fosters long-term organizational performance. It acts as a talent magnet, aligning employees with workplace goals, fostering synergy, and promoting success. Leaders prioritizing organizational culture can tackle complex challenges with innovative and productive solutions that benefit employees and drive business growth. Organizational culture reduces employee turnover, encourages change, refocuses organizational goals, and improves customer service, ultimately boosting overall effectiveness. This research explores the impact of organizational culture dimensions, particularly in IT organizations, on employee performance. The sample size of this study is 600 employees who are working in the leading top 3 IT companies. The researchers adopted a quantitative approach and a descriptive research design for this study. The Key dimensions include fostering team spirit and synergy, building mutual trust, and celebrating collective achievements. These cultural aspects positively affect employee performance metrics, such as productivity, commitment, adaptability, and involvement. The study also found significant differences in how organizational culture dimensions were perceived based on respondents' age. The findings underscore the importance of organizational support, a key factor, in linking culture dimensions to enhanced employee performance, offering valuable insights for leaders aiming to optimize organizational effectiveness through cultural development.

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