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Channel integration puzzle: internal obstacles, industry drivers and omnichannel capabilities
16 references·0 citing·42 second hop
Channel integration puzzle: internal obstacles, industry drivers and omnichannel capabilities (2025)Channel integration puzzle: internal obst…Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Common Method Bias: It's Bad,…Development and validation of attitudes measurement scales: fundamental and practical aspects (2019)Development and validation of…Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Conceptualization of omnichan…PLS-SEM or CB-SEM: updated guidelines on which method to use (2017)PLS-SEM or CB-SEM: updated gu…The Impact of Cross-Channel Integration on Retailers’ Sales Growth (2015)The Impact of Cross-Channel I…Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration (2015)Integrating Bricks with Click…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …The effects of retail channel integration through the use of information technologies on firm performance (2012)The effects of retail channel…Market orientation, marketing capabilities, and firm performance (2009)Market orientation, marketing…Estimating the Effect of Common Method VARIANCE: The Method–Method Pair Technique with an Illustration from TAM Research1 (2009)Estimating the Effect of Comm…Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …Sales and Marketing Integration: A Proposed Framework (2005)Sales and Marketing Integrati…Applications of structural equation modeling in marketing and consumer research: A review (1996)Applications of structural eq…Model modifications in covariance structure analysis: The problem of capitalization on chance. (1992)Model modifications in covari…Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Alternative Ways of Assessing Model Fit (1992)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Export marketing strategy implementation, export marketing capabilities, and export venture performance (2011)Quo Vadis, Dynamic Capabilities? 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • 2017PLS-SEM or CB-SEM: updated guidelines on which method to use5,428 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 1996Applications of structural equation modeling in marketing and consumer research: A review2,550 cited
  • 2023Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix1,831 cited
  • 1992Model modifications in covariance structure analysis: The problem of capitalization on chance.1,642 cited
  • 2009Market orientation, marketing capabilities, and firm performance1,542 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,155 cited
  • 2015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration670 cited
  • 2015The Impact of Cross-Channel Integration on Retailers’ Sales Growth570 cited
  • 2009Estimating the Effect of Common Method VARIANCE: The Method–Method Pair Technique with an Illustration from TAM Research1496 cited
  • 2019Development and validation of attitudes measurement scales: fundamental and practical aspects457 cited
  • 2012The effects of retail channel integration through the use of information technologies on firm performance

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403 cited
  • 2019Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach392 cited
  • 2005Sales and Marketing Integration: A Proposed Framework261 cited
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