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The Balanced Scorecard: A Potent Tool for Energizing and Focusing Healthcare Organization Management
0 references·16 citing·47 second hopsampled
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  • 2012Using the balanced scorecard to manage performance in public sector organizations162 cited
  • 2001Interdependencies in Organization Design: A Test in Hospitals160 cited
  • 2009Balancing Multiple Competing Objectives with a Balanced Scorecard147 cited
  • 2010Constructing performance measurement in the public sector146 cited
  • 2001The Balanced Scorecard in Healthcare Organizations: A Performance Measurement and Strategic Planning Methodology145 cited
  • 2007Intellectual capital and performance indicators: Taiwanese healthcare sector134 cited
  • 2007Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations131 cited
  • 2009An Analytic Hierarchy Framework for Evaluating Balanced Scorecards of Healthcare Organizations103 cited
  • 2012Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals92 cited
  • 2006Performance measurement systems: successes, failures and future – a review85 cited
  • 2007The NHS performance assessment framework as a balanced scorecard approach83 cited
  • 2006Accounting and Control in Health Care: Behavioural, Organisational, Sociological and Critical Perspectives80 cited
  • 2009MEASUREMENT AND HEALTH CARE MANAGEMENT74 cited

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2012
The Balanced Scorecard as a Management Tool for Assessing and Monitoring Strategy Implementation in Health Care Organizations
74 cited
  • 2006Managerial Responses to Externally Imposed Performance Measurement in the NHS: An Institutional Theory Perspective67 cited
  • 2008Performance improvement after implementing the Balanced Scorecard: A large hospital's experience in Taiwan55 cited