Neuroticism negatively affects multitasking performance through state anxiety

Abstract

Multitasking is on the rise, both at work and at home. As such, researchers have begun to focus attention on understanding and predicting multitasking performance. Though past research has demonstrated that cognitive predictors correlate positively with multitasking performance, there is reason to believe that non-cognitive factors are likely to predict such performance as well. This study tested for relationships between extraversion, neuroticism, Type A Behavior Pattern, polychronicity, and multitasking performance. Results supported the hypothesis that neuroticism, but not the other personality characteristics measured, significantly predicts performance at multitasking, and that this relationship is mediated by state anxiety experienced during multitasking. Implications for the impact of personality and anxiety on multitasking performance are discussed.

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