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Business process benchmarking: finding and implementing best practices
0 references·16 citing·57 second hopsampled
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  • 2001Supplier Evaluation and Rationalization via Data Envelopment Analysis: An Empirical Examination289 cited
  • 2000Targets and Standards of Quality in Sport Services245 cited
  • 2012Ecosilient Index to assess the greenness and resilience of the upstream automotive supply chain196 cited
  • 2008A review on benchmarking of supply chain performance measures189 cited
  • 2006Benchmarking Initiatives in the Construction Industry: Lessons Learned and Improvement Opportunities158 cited
  • 2010The effects of organizational factors on green new product success143 cited
  • 2001Benchmarking the benefits and barriers of application integration141 cited
  • 2007What have we learned? Themes from the literature on best‐practice benchmarking140 cited
  • 2000Best practice benchmarking in the UK126 cited
  • 2002The benchmarking of airport performance123 cited
  • 2008Process management tasks: a conceptual and practical view120 cited
  • 2003Benchmarking the management of projects: a review of current thinking120 cited
  • 2014Monitoring bank performance in the presence of risk117 cited
  • 2004Models for performance benchmarking: measuring the effect of e-business activities on banking performance

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116 cited
  • 2008Dealing with subjectivity in early product design phase: A systematic approach to exploit Quality Function Deployment potentials109 cited
  • 2012Evolving benchmarking practices: a review for research perspectives107 cited