SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Accounts, excuses, and apologies: a theory of image restoration strategies
0 references·16 citing·48 second hopsampled
Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apologies: a theor…Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies (2014)Handling complaints on social…Destination image repair during crisis: Attracting tourism during the Arab Spring uprisings (2014)Destination image repair duri…Accountability and the Promise of Performance: In Search of the Mechanisms (2014)Accountability and the Promis…A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)A Burden of Responsibility: T…Understanding Attributions of Corporate Social Irresponsibility (2012)Understanding Attributions of…Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Managing the Message: The Eff…Wall Street vs. Main Street: Firm Strategies for Defending Legitimacy and Their Impact on Different Stakeholders (2011)Wall Street vs. Main Street: …The Handbook of Crisis Communication (2010)The Handbook of Crisis Commun…Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control (2010)Restoring reputations in time…Words not actions! The ideological role of sustainable development reporting (2009)Words not actions! The ideolo…No child, no school, no state left behind: schooling in the age of accountability 1 (2008)No child, no school, no state…After the Fall: Reintegrating the Corrupt Organization (2008)After the Fall: Reintegrating…ORGANIZATIONAL PERCEPTION MANAGEMENT (2003)ORGANIZATIONAL PERCEPTION MAN…Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis (2001)Managing Organizational Legit…Averting Expected Challenges Through Anticipatory Impression Management: A Study of Hospital Billing (1998)Averting Expected Challenges …“Mistakes were made”: Organizations, apologia, and crises of social legitimacy (1995)“Mistakes were made”: Organiz…The Presentation of Self in Everyday Life. (1956)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Economic Action and Social Structure: The Problem of Embeddedness (1985)Talking About Government (2011)Public sector governance and accountability (2012)The Heterogeneity of Board-Level Sustainability Committees and Corporate Social Performance (2017)A Theory of Cognitive Dissonance (1957)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Organizational Legitimacy: Six Key Questions (2017)Social Media and the Formation of Organizational Reputation (2017)Marketing innovations during a global crisis: A study of China firms’ response to COVID-19 (2020)Image repair discourse and crisis communication (1997)Tourism, terrorism, and political instability (1998)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Structural breaks in international tourism demand: Are they caused by crises or disasters? (2017)The influence of terrorism in tourism arrivals: A longitudinal approach in a Mediterranean country (2019)Destination image during the COVID-19 pandemic and future travel behavior: The moderating role of past experience (2021)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Creating and Capturing Value in Public-Private Ties: A Private Actor's Perspective (2012)Reputation as a Benefitanda Burden? How Stakeholders’ Organizational Identification Affects the Role of Reputation Following a Negative Event (2015)The Theory of Social and Economic Organization. (1948)Organizational Legitimacy: Social Values and Organizational Behavior (1975)The Social Responsibility of Business Is to Increase Its Profits (2007)The edge of legitimacy (2009)Strategic management a stakeholder approach (2010)Greenwashing Revisited: In Search of a Typology and Accusation‐Based Definition Incorporating Legitimacy Strategies (2015)How Do Employees Perceive Corporate Responsibility? Development and Validation of a Multidimensional Corporate Stakeholder Responsibility Scale (2015)How Media Coverage of Corporate Social Irresponsibility Increases Financial Risk (2017)Content Analysis: An Introduction to its Methodology. (1984)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)The Signaling Effect of Corporate Social Responsibility in Emerging Economies (2014)Language and Power (1989)Discourse and Social Change. (1993)Cannibals with forks: the triple bottom line of 21st century business (1999)Accounting for the Unaccountable: Biodiversity Reporting and Impression Management (2014)Revisiting carbon disclosure and performance: Legitimacy and management views (2017)Critical dialogical accountability: From accounting-based accountability to accountability-based accounting (2018)Econometric Analysis of Cross Section and Panel Data (2001)Scandinavian Cooperative Advantage: The Theory and Practice of Stakeholder Engagement in Scandinavia (2013)Strategies of Legitimacy Through Social Media: The Networked Strategy (2015)Case Study Research: Design and Methods (1984)Qualitative research and case study applications in education (1998)Case Study Research (2004)Emotions Matter in Crisis (2011)Examining the Role of Social Media in Effective Crisis Management (2011)The value of communication during a crisis: Insights from strategic communication research (2014)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

No references inside the corpus for this window.

Cited by

  • 2012Understanding Attributions of Corporate Social Irresponsibility711 cited
  • 2010The Handbook of Crisis Communication676 cited
  • 2012Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing643 cited
  • 2014A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis463 cited
  • 2008After the Fall: Reintegrating the Corrupt Organization403 cited
  • 2009Words not actions! The ideological role of sustainable development reporting390 cited
  • 2014Accountability and the Promise of Performance: In Search of the Mechanisms389 cited
  • 2014Destination image repair during crisis: Attracting tourism during the Arab Spring uprisings325 cited
  • 2011Wall Street vs. Main Street: Firm Strategies for Defending Legitimacy and Their Impact on Different Stakeholders322 cited
  • 1995“Mistakes were made”: Organizations, apologia, and crises of social legitimacy289 cited
  • 2010Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control285 cited
  • 2001Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis285 cited
  • 2003ORGANIZATIONAL PERCEPTION MANAGEMENT277 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1998Averting Expected Challenges Through Anticipatory Impression Management: A Study of Hospital Billing277 cited
  • 2014Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies271 cited
  • 2008No child, no school, no state left behind: schooling in the age of accountability 1265 cited