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INTRODUCTION. The Nature of Personnel Management. Organizational Strategy. Human Resource Strategy. ORGANIZATION. Strategic Aspects of Organization. Planning, Jobs and People. Structure and Culture. Communication and Systems. Information. Interactive Skill: Presentation. RESOURCING. Strategic Aspects of Resourcing. Contracts of Employment, Contractors and Consultants. Recruitment. Selection, Methods and Decisions. Ending the Contract. Interactive Skill, Selection Interviewing. PERFORMANCE. Strategic Aspects of Performance. Organizational Performance. Performance Management and Individual Performance. Team Performance. Managing Diversity. Interactive Skill, Performance Appraisal. DEVELOPMENT. Strategic Aspects of Development. Competence, Competencies and NVQ's. Management Development. Career Development. Interactive Skill, Teaching. INVOLVEMENT. Strategic Aspects of Involvement. Recognition and Consultation. Health, Safety and Welfare. Grievance and Discipline. Interactive Skill, Grievance and Discipline. Strategic Aspects of Payment. Job Evaluation. Incentives and Fringe Benefits. Pensions and Sick Pay. Interactive Skill, Negotiation. FINALE. The International Dimension Personnel Management and the Future.
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