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Trust in Market Relationships

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References

2004Firm resources and sustained competitive advantage38,157 cited
1984A resource‐based view of the firm25,618 cited
1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
1996Toward a knowledge‐based theory of the firm16,143 cited
1995The Theory of the Growth of the Firm13,774 cited
1976Markets and Hierarchies: Analysis and Antitrust Implications.13,381 cited
1987Developing Buyer-Seller Relationships9,139 cited
1989Asset Stock Accumulation and Sustainability of Competitive Advantage8,348 cited
1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
1990Zero defections: quality comes to services.5,373 cited
1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited

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1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited

Cited by

2015Handbook of Research Methods on Trust169 cited
2017Consumer trust repair: A critical literature review110 cited
2018Adding co-creation as an antecedent condition leading to trust in business-to-business relationships110 cited
2021Perceived safety and trust in SAE Level 2 partially automated cars: Results from an online questionnaire76 cited
2015The missing path to gain customers loyalty in pharmacy retail: The role of the store in developing satisfaction and trust71 cited
2015Consumer trust and confidence in the compliance of Islamic banks67 cited
2013Modelling trust in service relationships: a transnational perspective61 cited
2014Sustainability reporting and corporate identity: action research evidence in an I talian retailing cooperative58 cited
2010Dimensional hierarchy of trustworthiness of financial service providers40 cited
2010Balancing trust and control in organizations: towards a process perspective38 cited
2012Supply chain coordination with information sharing in the presence of trust and trustworthiness36 cited
2015The impact of fairness on trustworthiness and trust in banking34 cited
2016Strengthening institutional-based trust for sustainable consumption: Lessons for smart disclosure32 cited
2023Supply chain vertical competition and product proliferation under different power structures32 cited
2017Do ethical climates impact trust in management? A study in Indian context27 cited
2010Introduction: A Strategy for Overcoming the Definitional Struggle24 cited