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Preface. Acknowledgements. About the Author. Chapter 1 Why Management Failed. Chapter 2 What's Your Management Model? Chapter 3 Coordinating Activities: From Bureaucracy to Emergence. Chapter 4 Making and Communicating Decisions: From Hierarchy to Collective Wisdom. Chapter 5 Setting Objectives: From Alignment to Obliquity. Chapter 6 Motivating Employees: From Extrinsic to Intrinsic Motivation. Chapter 7 Four Models of Management. Chapter 8 The Change Agent's Agenda. Chapter 9 The Leader's Agenda. Epilogue Broadening the Debate on Reinventing Management. Notes. Index.
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