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Cited by

• 2007Issue management and crisis management: An integrated, non-linear, relational construct275 cited
• 2008Crisis Management in Tourism220 cited
• 2005Models of crisis management: an evaluation of their value for strategic planning in the international travel industry187 cited
• 2005Communicating with stakeholders During a Crisis: Evaluating Message Strategies160 cited
• 2014Leadership and Management71 cited
• 2007Internet Crisis Potential: The Importance of a Strategic Approach to Marketing Communications36 cited
• 2019Biometric Mirror29 cited
• 2005Communication dimensions of the UK foot and mouth disease crisis, 200125 cited
• 2008Management of “Killer” Indomie Scare and Impact on Consumer Confidence: A Case Study9 cited
• 2016Human Resource Development: Proactive Preparation to Manage Crises7 cited
• 2009Les dimensions des crises : Analyse de deux études de cas sous les approches processuelle et événementielle7 cited
• 2025The Role of Strategic Planning in Resilience and Crisis Management6 cited
• 2012A Study of building the crisis prevention model for the innovation development of green marketing: take the automotive industry as an example5 cited
• 2024Exploring reputation factors for startups’ survival in sharing economy